Product Analyst, Unified Directory

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

You will step into a pivotal role driving a foundational Visa platform, where innovation and technological advancement are at the forefront of our mission. In this position, you will lead and shape the future of Visa's unified directory, ensuring continued security and seamless customer experience across all use cases and credential types. The platform service you will be managing touches nearly every Visa cardholder and every Visa client and supports many other core services across Visa internally. This role is critical to position Visa to be the best way to pay in all digital environments. Drawing on strong background working with technical data products, you would work closely with your partners in technology and architecture to do the required research and drive requirements and backlog for the product.

The ideal candidate will work with minimal guidance in a fast-paced, ambiguous work environment, and will have the ability to independently translate high-level guidance into detailed product requirements using a data-driven approach. The role requires an individual who can operate effectively in hands-on environments, take ownership of tasks, and deliver results without constant supervision. Analytical skills, technical acumen, and the ability to collaborate efficiently with technology partners are essential. The candidate should understand data products, be able to work with architects and developers to provide detailed product requirements, solve problems creatively, and analyze data to derive insights and make informed decisions.

Responsibilities:

• Lead the product roadmap and requirements for the Unified Directory: Define a compelling roadmap that enhances credential enrollment and retrieval, improves reliability, and builds critical infrastructure with clear benefits to our end clients and customers
• Define the requirements for ever evolving data model for Unified Directory
• Product Delivery: Ensure the Directory is flexible, modular, and future proof to new data elements and experience use case it must serve.
• Define and track key success metrics for Unified Directory.
• Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
• Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
• Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights.
  
  

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

• 2 or more years of work experience with a Bachelor's Degree or an AdvancedDegree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor's Degree or more than 2years of work experience with an Advanced Degree (e.g. Masters, MBA, JD,MD)
• Proven experience as a product analyst, preferably within a fintech company.
• Self-starter with the ability to take initiative, manage multiple projects, anddrive them forward to completion.
• Curious and driven, always seeking to learn, improve, and innovate in all aspects of the role.
• Analytical: Be able to break down a complex problem to identify necessarydata, organize it, and summarize it to present a cohesive story.
• Demonstrate a comprehensive understanding of the operational aspects ofcomplex databases, including the ability to evaluate its availability, scalabilityand performance.
• Communications Skills: Clear, concise, and influential communication skillswith senior leaders and impeccable written communication in both prose andvisual presentation.
• Critical Thinking: Exceptional analytical and problem-solving skills, with aknack for making data-driven decisions.
• Hands-on experience with SQL and Excel to run complex analytical studies.
• SWAN: Smart, Works Hard, Ambitious and Nice!

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.