Support Associate III

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur Peoplepage to learn more about Tapestry's commitment to equity, inclusion, and diversity.

job title: sales associate

retail flsa status: non-exempt

report to: store manager

Pay: From $15.00 per hour

general purpose of the position:represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service.

responsibilities include but are not limited to the following:

essential duties and responsibilities

client & service expert:

• achieves individual sales goals
• develops strong product knowledge across all categories
• the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
• able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

building brand equity:

• understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
• demonstrate interest and ability to work as part of a team

operational excellence:

• execute operational tasks as per company directives
• accurately processes all pos transactions
• adhere to and apply visual directives, ensure that store standards are executed daily

physical requirements:

• available to work store schedule, as needed, including evenings and weekends
• standing for extended periods of time
• able to safely lift boxes up to 40 pounds
• comfortable climbing ladders

skills and abilities required:

• professional selling skills and exceptional interpersonal skills
• prior luxury goods experience preferred
• proactive ability to multi-task and prioritize
• works well in a team environment