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Custodial Manager

Crystal Mountain Resort
paid time off, 401(k)
United States, Washington, Enumclaw
33914 Crystal Mountain Boulevard (Show on map)
Mar 30, 2025
Year Round

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:
  • Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
  • + Free Alterra season pass for spouse and dependents 25 & under
  • 50% off window ticket price at IKON partner resorts
  • Free access to Alterra Mountain destinations during time off
  • Free ski-referral letters for employees to use at other mountain resorts during time off
  • Discounted friends & family day-ski vouchers (Up to 85% off)
  • Discounts on Ski & Snowboard Lessons
  • Discounts on Ski & Snowboard Rentals
  • Discounts on Gear Tune-Ups
  • Discounts on Food & Beverage
  • Discounts at Crystal Mountain Retail shops
  • Free Crystal branded swag
  • Pro deals on gear with 100s of brands
  • Discount Marketplace
  • Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
  • Employee-only Night Skiing events
  • Employee Housing Available for eligible positions
  • Accrued paid time off for eligible positions
  • Group health insurance for eligible positions
  • 401K benefit and generous match with immediate vesting for all staff members over 18
  • Opportunities for growth, advancement, and year-round employment


Position Title: Custodial Manager

Business Unit: Janitorial

Position Reports to: SR. Facilities Manager

Positions Reporting to this Role: Custodial Supervisors and Leads, Lodge Attendants, Custodians, Waste Organizers

Location: Crystal Mt, Washington

Wage Range: $30.00 - 32.00 / hour DOE

JOB SUMMARY-

The Custodial Manager is responsible for ensuring the overall cleanliness of our venues and restrooms during operating hours. The Custodial Supervisor oversees the Cleanliness Crew's daily operations as well as the garbage, recycle, and the composting processes.

ESSENTIAL DUTIES-
  • Conduct daily huddles with day and swing shift teams
  • Works closely with Sr. Manager
  • Ensure proper procedures are being followed by the team(s)
  • Oversee scheduling for lodge attendants, custodians, and waste organizers
  • Help in the creation of the department budget
  • Engage and welcome all Crystal Mountain guests
  • Cover shifts as necessary
  • Maintain stock and order supplies
  • Promote and elevate new, higher standards
  • Be available by phone
  • Attend to any emergencies
  • Straighten tables and chairs
  • Report departmental struggles & or needs
  • Hire, coach, train, and discipline staff as needed
  • Shovels snow as needed.
  • Support facilities personnel such as building maintenance technicians, Grounds and Facilities Attendants as needed
  • Other duties as assigned


This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS-

  • Must be 18 years or older
  • High School Diploma or GED
  • Must be able to work in a team environment
  • 1-2 years leadership experience
  • Excellent communication skills
  • Knowledge of standard cleaning procedures, proficiency in using various cleaning equipment
  • Strong organizational skills, the ability to supervise a team of custodial staff
  • Basic understanding of building maintenance and repair practices to effectively manage cleaning operations within a facility


PHYSICAL DEMANDS AND WORKING CONDITIONS-
  • This position is required to weekdays, weekends and holidays while in operation.
  • Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
  • Manual dexterity to operate a mop, vacuum, move carts.
  • Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer
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