Supervisor Release of Information
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![]() United States, Maryland, Baltimore | |
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Job Details
YOU BELONG HERE What Awaits You?
Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/ Summary The ROI Supervisor, Health Information Management (HIM) under the leadership of the ROI Manager, the Supervisor will provide oversight and expert knowledge for operational workflow for the process of releasing medical records to, internal and external customers including regulatory agencies, law enforcement officers, patients, healthcare facilities and providers. The Supervisor will apply hospital and departmental policies and procedures, HIPAA Rules and Regulations, state (MD, DC, FL) and federal guidelines for all ROI workflow tasks. The Supervisor will provide leadership and support to the ROI Team Lead and the ROI Specialists for two or more Johns Hopkins Hospitals. The Supervisor will be responsible for managing medical records requests from regulatory agencies across all JHHS hospitals. The Supervisor will be the first level of escalation for customer service issues or concerns. In the absence of the ROI Manager, the Supervisor will perform the duties of the manager to include oversight of ROI vendor at all JHHS hospitals. The Supervisor will create a customer service environment to ensure the highest level of service to all customers. Education: Associate's Degree in Health Information Management; Bachelor's Degree preferred. Work Experience:
Required Licensure, Certification, On-going Training:
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply |