Poker Floor Supervisor - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Poker Floor Supervisor, you will be responsible for attending to the needs of players and guests as necessary. You will be the primary point of contact between guests and all poker services. You will be responsible for setting the stage for an excellent guest experience by providing exceptional service. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Start the day by meeting with the Poker Shift Managers to receive your assigned area.
• Get briefed on any upcoming events or current issues.
• Hold on-shift meetings with dealers, poker room hosts, and attendants to discuss any updates or concerns.
• Ensure you have the keys to the chip trays/boxes.
• Cover employee breaks when necessary.

THE IDEAL CANDIDATE:

• Must be at least 21 years old.
• Possesses a high school diploma, GED, or equivalent.
• Has at least 2 years of experience in poker dealing or casino supervisory roles.
• Strong leadership skills, with the ability to inspire and manage a team effectively in a fast-paced environment.
• Clear and effective communication skills with the ability to convey information concisely and professionally.
• Ability to think on your feet and resolve issues quickly.
• Highly observant and detail-oriented, with an acute awareness of the environment and the ability to identify potential issues before they arise.

THE PERKS & BENEFITS:

• In addition to your regular compensation, you'll have the opportunity to earn tokes.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16853

Pay Range:

The starting rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!