Japanese Bilingual Administrative and Customer Service Assistant

Staffmark Group
$20.00-$22.00
paid time off, paid holidays, 401(k)
United States, California, Torrance
Mar 28, 2025
Job Title: Japanese Bilingual Administrative and Customer Service Assistant Location: Torrance, CA (Onsite) Work Hours: 9:00 AM - 6:00 PM (Monday to Friday, No Overtime) FLSA: Non-Exempt, Full-Time, Direct-Hire Level: Entry-Level (Step-up opportunity available) OVERVIEW An international, dynamic, and rapidly growing start-up in the home construction industry is seeking a Japanese-Bilingual Administrative and Customer Service Assistant. This key role will support daily operations, ensure smooth customer interactions, and assist with administrative tasks. The ideal candidate is bilingual in English and Japanese, highly adaptable, customer-focused, and detail-oriented. As the company is rapidly expanding, they offer a supportive environment with training and opportunities for career growth. This is a great opportunity for entry-level candidates. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT ARE LIMITED TO: Provide exceptional customer service to clients, handling inquiries and addressing concerns in a professional manner. Assist with administrative duties such as scheduling, data entry, and document preparation. Communicate effectively with customers, vendors, and internal teams in both Japanese and English. Support sales efforts by providing information on company services and assisting with client follow-ups. Utilize strong math skills for basic calculations related to quotes, invoices, and material orders. Navigate multiple software applications for data entry, reporting, and customer interactions. Assist with inventory management, including receiving and organizing materials. Occasionally assist in hands-on tasks related to home remodeling as needed. Drive own vehicle to construction sites to check progress as needed. QUALIFICATIONS: Bilingual in Japanese & English Required. Strong communication skills, with an emphasis on clarity and professionalism. Passion for collaboration, helping others, and providing outstanding client service. Strong basic math skills (addition, subtraction, multiplication, division). Ability to analyze problems and provide effective solutions. Experience in sales or customer service preferred. Ability to stand, bend, squat, reach, grasp, and lift items up to 50 pounds (only a few times a month) BENEFITS: Health Insurance, Holidays, PTO and 401K The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.