Billing Specialist

Ampcus, Inc
United States, Georgia, Atlanta
5555 Glenridge Connector (Show on map)
Mar 28, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Billing Specialist Location(s): Atlanta, GA Job Description: The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors. The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams. Job Requirements: The expectations and responsibilities of the role include: Answer inbound inquiries, via phone (Genesys) and email (Salesforce), from external and internal clients related to Billing Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) as well as other internal teams (e.g. Sales, Retention, Business Leadership) as needed to resolve all client inquiries Can sit in any time zone as long as they're able to work EST hours. 9-6 EST. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.