Pathology Support Specialist

Full-Time, 40 Hours/Week

Day Shift

Onsite

Summary:

This position will serve as the first point of contact for coordinating much of the work that occurs within the Pathology Department, to support patients, external and internal provider and other clinical and support staff.

Responsibilities:

1. Serves as the primary point of contact for intake calls from Children's providers, outside consults such as legal firms and funeral homes, as well as parent inquiries regarding results, surgical cases and general lab questions.
2. Responsible for routing calls to pertinent lab areas or Pathologists to obtain necessary clinical expertise for patients.
3. Coordinates processes and procedures to ensure efficient operation of the Pathology department.
4. Processes necessary laboratory reports to send to outside Providers, to be used for patient consultations as well as consulting reference labs for final patient report outs.
5. Responsible for pulling specimen slides or blocks from Histology, to be used for discussion with the Pathologist for consultation appointments.
6. Serve as the main contact for autopsy processing and reporting.
7. Responsible for copying and faxing documents to designated recipients.
8. Gathering and compiling all necessary patient and case information for Pathologists.
9. Managing CAP proficiency test process.
10. Other duties as required.

Other information:

Technical Expertise

1. Proficient secretarial skills are required
2. Excellent communication skills, both verbal and written are required.
3. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner.
4. Must have exceptional organizational skills, coupled with the ability to work well with and adapt to various personalities.
5. Must possess excellent customer service skills.
6. Proficiency in the English language with excellent use of grammar and spelling is required.
7. Experience in health care is preferred.
8. Ability to type 55 words per minute (WPM) coupled with excellent transcription skills is required.
9. Experience working with various levels within an organization is required.
10. Experience working in Microsoft Office (Outlook, Excel, Word, PowerPoint) or similar software is required.

Education and Experience

1. Education: High school diploma or equivalent is required.
2. Certification: None
3. Years of relevant experience: Minimum three (3) years of administrative assistant/secretarial experience is required.
4. Years of supervisory experience: None.

Full Time

FTE: 1.000000

Status: Onsite