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Program Supervisor

Terros Health
paid time off, 401(k)
United States, Arizona, Phoenix
3003 North Central Avenue (Show on map)
Mar 27, 2025
Job Details
Job Location
Desert Cove - Phoenix, AZ
Position Type
Full Time
Education Level
Bachelor's Degree
 
Travel Percentage
Up to 50%
Job Shift
Day Shift
Job Category
Behavioral Health/Social Work
Description

Under the direct supervision of program management and agency's policies and professional requirements: Plans, organize and directs the activities of the assigned Terros program in providing clinical therapeutic services to an adult population composed of substances- using, SMI, dual diagnosed and/or referred persons. Provides direction and support to employees in all phases of operations, services and facilities related to the assigned program. Responsible for the overall performance of the assigned program and employees, to include performances management, training, scheduling/coverage, crisis management, client screenings/assessments and required documentation; performs related duties as required.




  • Responsible for working with the program Manager in reviewing applications, setting up interviews and hiring of new direct reports and ensuring they have appropriate on-site orientation.
  • Establishes appropriate client files that conform to agency guidelines, best professional practice, and state licensing regulations.
  • Direct program services; coordinates services across multiple systems; ensures that services are provided in accordance's with current contracts and applicable regulations and standards.
  • Conducts monthly quality management and data validation audits to ensure all direct reports documentation is timely and adhering to the state, federal, CARF and all contract specific regulations.


Benefits:

Multiple medical plans - incl. a no premium plan for employees and their families

Multiple dental plans - incl. orthodontia

Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

4 Weeks of paid time off in the first year

Wellness program

Child Care Support Program

Pet Insurance

Group life and disability insurance

Employee Assistance Program for the Whole Family

Personal and family mental and physical health access

Professional growth & development - including scholarships, clinical supervision, and CEUs

Employee perks and discounts

Gym memberships

Tuition at GCU and University of Phoenix

Car rentals

Additional language pay differential



Qualifications

Qualifications:

* Bachelor's degree, as well as a combination of behavioral health education and work experience totaling a minimum of three (6) years; or A non-behavioral health degree in any field, plus two years of work experience in a behavioral health service delivery working with Serious Mental Illness.

* One year of supervisory experience, in behavioral health setting preferred.

* Customer service skills, especially good communication skills, are needed.

* Ability to work independently, with flexibility, and within prescribed deadlines.

* Basic computer skills.

* Valid AZ driver's license and proof of insurance. Driving is an essential function of this position.

* Level 1 fingerprint clearance.

* Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are held accountable for all duties of this job.


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