Sr. Business Continuity Consultant

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Business Continuity Specialist

Role Summary:

The Senior Business Continuity Consultant is responsible for managing the Business Continuity Management, Crisis Management and Disaster Recovery (BCM) program across SUN LIFE U.S., ensuring that SUN LIFE U.S. is compliant with the BCM policy.

This work safeguards that SUN LIFE U.S. can continue to fulfil its service commitments to clients, shareholders and employees in the event of a business disruption due to the loss of a SLF facility and/or the loss of technology and/or the loss of a significant number of staff and/or loss of a critical third party.

Main Accountabilities

The Senior Consultant will provide overall guidance, support and coordination for all elements required in the BCM Policy and supporting governing documents, including:

• BCM Risk Assessment
• BIA (Business Impact Analysis)
• Business Continuity, Crisis Management, and Disaster Recovery Plans
• Tabletop Walk-Through
• Work from Home Testing and Exercising
• Alternate Site Testing and Exercising
• External Service Provider Reviews
• Call Tree Tests

The Senior Consultant will also be accountable for supporting the following activities as they relate to each of the respective program elements:

• Establish self as Business Continuity Management expert and 'enabler' to facilitate program development within and across SUN LIFE U.S. business units.
• Ensuring that all areas maintain comprehensive BC plans outlining how to recover their business processes.
• Collaborating with Enterprise Continuity as the policy owners to make continuous improvements to the program.
• Facilitating or coordinating the BCM testing in SUN LIFE U.S.; for example, BC plan walk-throughs, Alternate Sites exercises.
• Creating and executing a plan for completing the annual cycle of BC activities within the BU as outlined in the SLF BCM policy.
• Ongoing reporting on the status of the BCM program work in SUN LIFE U.S.
• Supporting the activities of the SUN LIFE U.S. Leadership Team in a crisis event, which includes working with senior management and with the support teams responsible communications. Note that this work may extend beyond normal working hours.
• Being the initial contact for all BC questions from any areas in SUN LIFE U.S.
• Finding and pursuing for opportunities to increase the awareness of the BCM program for all staff within SUN LIFE U.S.
• Develop and maintain disaster recovery and business continuity plans.
• Coordinate regular disaster recovery testing and drills.
• Ensure compliance with regulatory requirements related to disaster recovery.
• Train staff on disaster recovery procedures and protocols.
• Coordinate with IT, operations, and other departments on recovery strategies
• Document disaster recovery processes and maintain up-to-date documentation.
• Participate in post-incident reviews and implement lessons learned.

The Senior Consultant would focus on ensuring the company can quickly resume critical financial operations and protect sensitive data in the event of various disasters or disruptions.

Here's a quick look at why working for Sun Life Ireland is so rewarding:

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits not only our clients but our colleagues and the communities where we operate. We welcome applications from qualified individuals from all backgrounds. You'll be part of an organization that gives back to the local community, engages and works with various local charities, and encourages work life balance for its employees.

Our employees are offered a considerable benefits package* from practical things like private health insurance & a pension scheme to the option of being part of our Sports & Social club who run events most months treating members to pizza, doughnuts, reduced cost tickets for local and national amenities and even encouraging people to give indoor soccer, inter-firms tennis or tag rugby a try. We are focused on investing in all our employees and the progression of women features prominently in our vision. From partnering with local secondary schools & WIT, to our mentorship programmes within Sun Life such as Horizon & Girls Run IT. We recognise that women have an incredible amount of qualities, knowledge and experience to share. We want to encourage this and help all employees achieve their full potential. We want you to evolve and advance in your career with Sun Life Ireland and will support you on your journey to achieving your professional goals.

Let's not forget the positives of Waterford; voted the Irish Times Best Place to Live in Ireland for 2021. From the city scene to the coastline and newly constructed Greenway, there are so many things to do, both in Waterford and our neighbouring counties. With a lower cost of living compared to other cities, Waterford can offer a more relaxed and accessible lifestyle.

*Benefits:

• 22 Days Annual Leave - increasing to 25 days based on length of service
• Maternity Leave, Paternity Leave, Parental Leave
• Annual Bonus plan based on Company and Individual Performance
• 100% Private Health Insurance cover for employees and 50% contribution for family members from date of hire
• Study Assistance Programme inclusive of Masters Programme
• S&S Club, Wellness Programme, GP Scheme, Flu Vaccines, Eye Care Scheme as well as lots of discounted events and classes
• Defined Contribution Pension Scheme.

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