Tax Examiner IV

There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with the taxpayers and the public to help educate and assist with tax compliance and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.

Are you looking for an opportunity to use your background in business and customer service to improve both local and state government? Do you want to assist Vermonters with work that impacts virtually every person in our state? The Vermont Department of Taxes seeks an organized customer friendly, individual to work in the office at our front window area assisting taxpayers within person questions, reviewing returns, taking phone calls and assisting taxpayers through email. This position will work closely with Vermont Department of Taxes staff, taxpayers, and many other state agencies and towns.

Key responsibilities of this position include but are not limited to:

• Providing support to taxpayers through both phone, emails and in person.
• Reviewing returns for accuracy and correcting mistakes or requesting information.
• Working collaboratively with other staff to ensure deadlines are met.

The ideal candidate will have:

• Experience in business or fiscal duties.
• Knowledge of local government.
• Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds.
• A desire to continue to learn and grow.

This is a full-time position that will be full time in the office as part of our reception area staff providing in person customer service and responsible for assisting with return error corrections and processing returns and answering taxpayer questions. This position may also be asked to help with special projects and to provide assistance with maintaining efficient workflow processes. Applicants will need to have reliable personal transportation to the Montpelier main office. To learn more about being a member of Taxpayer Services for the Vermont Department of Taxes please click here.

Background Checks
This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. * 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted.

We value diverse teams and are committed to creating a community of inclusion.

This position, Tax Examiner IV (Job Requisition #52415), is open to all State employees and external applicants.

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level II: 52377

Level III: 52414

Level IV: 52415

If you would like more information about this position, please contact Kimberly.Flint@vermont.gov

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Duties are performed in a standard office setting. Workload pressure may vary over time. Incumbents must be able to concentrate on details and perform accurate work in the face of frequent interruptions. Human relations skills may be needed to deal with the general public. Stressful situations and strong differences of opinion with taxpayers or their representatives may occur. Some travel for work may be required. Pressure from work deadlines is predictable.

Licensure as a Certified Public Accountant (CPA) AND two (2) years or more of professional level experience in tax examination, accounting, auditing or business administration.

OR

Bachelor's degree or higher AND one (1) year or more of professional level experience in tax examination, accounting, auditing or business administration.

OR

Associate's degree with courses in accounting, finance, business administration, taxation AND three (3) years or more of professional level experience in tax examination, accounting, auditing or business administration.

OR

Two (2) year or more of experience as a Tax Examiner III.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.