Provider Network Liaison

Provider Network Liaison

Bronx, NY

Schedule: M-F, 8:30am to 5:30pm

Work Location: Hybrid

Assignment Length: Undetermined, potential for Direct Hire

FlexStaff is seeking a Provider Network Liaison for our client, a non-profit healthcare organization providing home and community-based healthcare and services for the elderly.

The Provider Network Liaison retrieves medical records and documentation, builds relationships with healthcare providers, and ensures efficient information exchange. Strong attention to detail and communication skills are essential.

JOB RESPONSIBILITIES:

• Contact and visit physician offices and medical facilities to request and retrieve patient medical records and visit notes in accordance with established protocols.

• Effectively communicate with healthcare providers and office staff

• Maintain detailed records of all interactions with healthcare providers.

• Ensure compliance with all relevant laws and regulations, including HIPAA regulations.

• Review retrieved records for completeness and accuracy, addressing any discrepancies

• Build and maintain strong professional relationships

• Troubleshoot and resolve challenges, demonstrating excellent problem-solving skills.

• Provide regular status updates and reports to the management team.

QUALIFICATIONS:

• Associate degree in Healthcare Administration or related fields preferred.

• Experience in medical records retrieval, healthcare coordination, or a similar role is preferred.

• Knowledge of medical terminology

• Familiarity with electronic health records (EHR) systems is advantageous.

• Strong interpersonal and communication skills, both in person and over the phone.

• Attention to detail and ability to maintain accurate records.

• Knowledge of HIPAA regulations and a commitment to patient privacy and security.

• Valid driver's license and reliable transportation for visiting physician offices.

• Professional appearance and demeanor.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).