Library Assistant

University of Minnesota
sick time
United States, Minnesota, Minneapolis
Mar 27, 2025
Apply for Job Job ID 367381 Location Twin Cities Job Family Supplemental Employee Full/Part Time Part-Time Regular/Temporary Regular Job Code 0001 Employee Class Civil Service Add to Favorite Jobs Email this Job About the Job Job Level: Advanced Job Family & Job Code Number: 0001 Title: Temp Casual Library Assistant Pay rate: $17.13/hour Work Hours: 14 hours/week, Fridays and Saturdays (job begins 5/23/25 with no end date) Work Locations: Health Sciences Library and Walter Library (primary location: HSL) Supervisor: Carmen Elwell Typical Duties: Act as supervisory presence on Saturdays for both HSL and Walter Library Provide back-up staffing for desks at HSL and Walter Library, as needed Work toward creating a comfortable, welcoming environment for users and co-workers Provide training for HSL student employees at the service desk Assist with onboarding and orientation of new HSL student employees Coordinate workflow of student workers Provide public service that meets and exceeds user needs and expectations Answer and transfer phone calls to appropriate service points or library staff Provide virtual reference services to the university community through LibAnswers Perform on-demand searching for library users Problem-solve issues with library patrons using a sophisticated knowledge of Alma and other library processes and resources Communicate with full-time staff to ensure accurate follow-up on problems that arise Troubleshoot equipment, including scanners and copiers Qualifications Basic Qualifications: Problem-solving and communication skills Independent decision-making abilities Excellent customer service skills Additional Preferred Qualifications: 1 or more years' experience working with library circulation In-depth knowledge of Alma and other library processes and resources Extensive knowledge the University Libraries systems, policies, procedures and referral information for library users Pay and Benefits Pay Range: $17.13; depending on education/qualifications/experience. Benefits Not eligible for retirement plans, health insurance benefits, vacation, sick leave or Regents Scholarship Eligible for Earned Sick and Safe Time How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).