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Product Repair Operations Manager

YOH Services LLC
United States, Texas, Plano
5800 Tennyson Parkway (Show on map)
Mar 27, 2025
Product Repair Operations Manager

Category:

Call Centre & Customer Service

Employment Type:

Contract

Reference:

BH-383738

Product Repair Operations Manager (Account Manager)
Location:

Plano, TX
Schedule:
Hybrid

Qualifications and Responsibilities:

* 5 years' experience in Account Management (not sales side cold-calling, but rather looking for service-side experience)
* Service account management
* Technical knowledge on devices (parts, accessibility, pricing, descriptions)
* Easily communicate with vendors that manage this info
* Proficiency in excel - data sharing on devices
* Monitoring and tracking
* Organize data for self-repair models that are going to be launches, the ones that have launches already, and ensure portal is monitored that the prices are correct, parts planned to be available for consumers are on the site, high-level of organizational skills for tracking parts and models, and new models in the pipeline, etc.

Estimated Min Rate: $35.00
Estimated Max Rate: $42.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

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