GMP NA Client Success Lead

About Kinesso

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, part of Interpublic Group (IPG), providing actionable growth for both our agency partners and clients.

Position Summary

We are seeking a seasoned customer success leader to nurture our Google Marketing Platform Tech Resale clients and grow the associated services they utilize with Kinesso to foster a profitable relationship and expand our US market. If you have a proven track record in client services, sales and a deep understanding of the Google Marketing Platform and the associated Google products/services in US market, we want to hear from you.

Purpose of this role is to effectively drive client satisfaction, operational excellence, tech projects revenue growth to fuel into IPG (our parent company) as a holding company differentiation. You'll be managing internal stakeholders across our vast holding company's network of agencies and working directly with clients in providing tailored marketing solutions to meet their unique needs. This role requires a deep understanding of digital marketing, excellent sales skills, and the ability to manage complex client engagements at the highest levels. Your independent and pragmatic approach will be key to achieving and exceeding sales targets. You will also need in depth understanding of the Google Marketing Platform ecosystem and how it integrates with other AdTech/Madtech systems and products.

You'll join the Alliances, Professional Services team within KINESSO. We transform data into action to drive world-class marketing activation by establishing ourselves as trusted data strategy advisors for clients, generating mutual value with internal & external partners, and delivering a continually evolving set of services.

Key Responsibilities:

• Ensure highest levels of Customer Service for clients onboarding to the GMP Resale program, from resourcing to end-to-end effective set up and product implementations.
• Develop and execute a comprehensive client sales strategy for the Google Marketing Platform in the US market.
• Build and maintain strong relationships with key stakeholders within our company and with external prospects.
• Identify and pursue new business opportunities within existing clients, driving revenue growth through strategic partnerships and sales initiatives.
• Present and demonstrate the value of Google Marketing Platform solutions to senior decision-makers, effectively communicating ROI and strategic benefits.
• Collaborate with cross-functional teams, including our Global lead of Google Marketing Platform solutions to ensure fit into the global strategy, the delivery team members of Platforms & Intelligence, and client relationship owners across IPG, to ensure a seamless client experience.
• Monitor market trends, competitive landscape, and client feedback to continuously refine sales strategies and product offerings.

Qualifications:

• Minimum of 8 years of experience in sales, with a significant portion spent in a senior leadership role.
• Strong DV360/CM360/SA360 experience
• Proven track record of success in a large holding company environment, with a deep understanding of the US market. Experience within a large agency is a plus.
• Strong understanding of technology offerings and ability to communicate its value. Experience with the Google Marketing Platform is a plus.
• Demonstrated ability to influence and build relationships with senior decision-makers.
• Strong strategic thinking and problem-solving skills, with a proactive and independent approach.
• Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and persuasively.
• Experience in navigating complex stakeholder networks and managing multiple priorities.
• A results-driven mindset with a focus on achieving and exceeding sales targets.

Why Join Us:

• Opportunity to lead a high-impact sales function within a global leader in marketing and advertising.
• Work with a talented and passionate team committed to driving innovation and excellence.
• Competitive compensation package and benefits.
• Supportive and dynamic work environment that values creativity, diversity, and professional growth.

Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are the ideal fit for this role.

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

We See You at IPG Mediabrands.

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.

About IPG Mediabrands

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.