Center Manager

Inside the Role

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA:

STC Operations:

• Manage used truck sales operations and third party relationships.

• Optimize operating costs control expenses.

• Create a center plan and maintain PL Statement to the center's targets.

• Control inventory [stocking levels, turn rates, inventory mix, aging].

• Provide governance [enforcement of Daimler Trucks Remarketing (DTR) and SelecTrucks of America (STofA) policies and procedures].

• Manage Office/Administrative personnel to effectively handle Center operations.

• Recruit, hire, and train sales and support staff as required.

• Create and maintain a positive work environment.

Sales Management:

• Lead team of inside and outside salespersons while also providing training and coaching.

• Ensure effective utilization of Customer Relationship Management (CRM) tools and sales lead management system.

Market Coverage:

• Support SelecTrucks and Daimler Trucks North America (DTNA) brand positioning initiatives.

• Optimize marketing approach through development and execution of local /regional advertising and marketing programs to reach the target customer base in the most cost effective manner.

• Ensure STC has broad market appeal by supplementing DTR sourced SelecTrucks inventory mix through strategic purchases coordinated through DTR Management.

Customer Care:

• Provide industry leading customer sales experience as measured by SelecTrucks Customers.- Satisfaction Index (CSI).

• Maximize per truck sales penetration of SelecTrucks back office programs (Finance, Insurance, and Warranty) and other incremental sales revenue opportunities.

• Identify new business opportunities for Center in coordination with DTR Management.

• Research, understand, and provide advisory support to other DTR departments in the areas of pricing, marketing, competitive market analysis, customer trends, and sales forecasts.

Knowledge You Should Bring:

• Bachelor Degree and 5 years in New or Used Truck Sales or 10 years in New or Used Truck Sales in lieu of degree.

• Proven track record of heavy transportation equipment sales required.

• An attached resume is required.

Exceptional Candidates Might Have:

• Three Years managing sales preferred.

• Commercial Drivers License desired.

#LI-TN1 #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Schedule Type:

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO/Minorities/Females/Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.