Transit Dispatcher

• Utilizes applicable equipment to monitor the location and movement of transit vehicles.
• Adjusts drivers' schedules throughout the day, tracks drivers' hours, goes over drivers' paperwork, and makes sure necessary paperwork for drivers is in packets.
• Responds to vehicle and driver emergencies by coordinating re-routes, locating replacement vehicles and drivers, and making necessary contacts to inform and resolve the situation.
• It sells bus passes.
• Maintains records and scheduling information.
• Make photo I.D.'s, as necessary.
• Responds to inquiries or requests for information from citizens and/or other interested parties regarding transportation, route, and/or scheduling policies, procedures, and/or other related information.
• Serves as a backup bus driver as needed.
• Cleans the transit center in the assigned dispatch area.
• Opens and closes the transit center.
• Performs other work as required.

MINIMUM EDUCATION AND TRAINING

Education and Experience

• High school graduate or GED equivalent.
• No experience required.

• Valid driver's license with a F Endorsement.

• Customer service principles.
• City streets and local geography.
• Modern office procedures.
• Recordkeeping principles.
• Computers and related software applications.

• Providing customer service.
• Reading and interpreting maps.
• Preparing reports.
• Using a computer and related software applications.
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Mental Acuity: Making rational decisions through sound logic and deductive processes.
• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.