Salesforce Developer, Services Operations (PubSec)

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Required

• Resident of the United States

• Currently live in the United States

• Bachelor's Degree

Responsibilities

• Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions.

• Develop, customize, and maintain Salesforce applications.

• Integrate Salesforce with third-party systems and external data sources as required.

• Ensure the proper functioning of Salesforce applications, troubleshoot issues, and perform testing and debugging.

• Design and implement automation processes using Salesforce tools such as Process Builder, Flow, and Workflow Rules.

• Support the deployment of new releases and updates to the Salesforce environment.

• Stay current on Salesforce best practices, releases, and industry trends to continuously improve development processes.

• Able to effectively communicate status, accomplishments, and roadblocks to a dynamic global team.

• Partner with Subject Matter Experts, Business Architects, and Product Owners to develop requirements, review solutions and designs, and build enablement and test scripts.

Required Experience

• Knowledge of Salesforce architecture, design, and deployment best practices.

• Experience with Salesforce Lightning components.

• Apex and Visualforce experience.

• Familiarity with Salesforce Einstein Analytics and AI features.

• Experience with Salesforce integration tools (APIs, REST, SOAP, etc.).

• Salesforce Certified Platform Developer I (mandatory); Platform Developer II or Salesforce Admin certifications are a plus.

• Experience with version control systems (e.g., Git).

• Knowledge of continuous integration/continuous deployment (CI/CD) practices for Salesforce.

• Advanced understanding of cloud computing, solutions, and the Salesforce product family.

• Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies.

• Experience with Agile development methodologies.

• Salesforce Admin and Advanced Admin certifications and product experience.

• Familiarity with CRM, data management and/or Certinia's PSA tool.

• Experience as a customer-facing consultant.

• Experience in Sales Operations and/or Professional Services.

• PMI / PMP certification

• Experience with Contract Lifecycle Management, CPQ and/or systems integration.

• Proficient in authoring use cases, user stories, business and/or technical requirements.

• Experienced at collaborating with both business and technical teams; requirements gathering, prototyping, testing, launching and enabling enterprise solutions.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.