Event Staff - Red Rocks Amphitheatre

Applications due by March 31, 2025

Pay Range DOE: $18.70 - $19.70 per hour

Work Schedule: 4 days a week (Thursday, Friday, Saturday and Sunday). Work Shift: 4:00 pm - 12:00 am (midnight). There are part-time and full-time opportunities, this is a temporary assignment. Expected hours can range from 5 to 30 per week.

Work Location: Red Rocks Amphitheatre

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

Goodwill Staffing is looking for music enthusiasts with experience working at events. Our Denver client needs people for the upcoming season at Red Rocks. Event staff members are responsible for maintaining the safety, for patrons attending the concert, as well as concert staff, employees, and vendors. The event staff members serve as a visible deterrent to illegal activities on client's property.

ESSENTIAL FUNCTIONS:

• Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas which may include but are not limited to areas such as the main building, outlying buildings, grounds, parking areas, stairways, etc.
• Responds quickly and effectively to emergency and non-emergency situations.
• Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.
• Physically inspects bags, purses, etc.
• Escorts persons and assists client personnel as needed.
• Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.
• Maintains a positive working relationship with co-workers, client staff members and other client vendors.
• Maintains a functional knowledge of a facility and where applicable of multiple facilities.
• Enforces and abides by all policies and guidelines of the client.
• Performs other duties at the direction of the Team leader and/or any other recognized leadership personnel.
• Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalency is required. Prefer college degree in criminal justice or security discipline or successful completion of police academy or experience in one of the following areas: Law Enforcement or Customer Service.

Experience:

• Prefer previous experience working with the public in a service setting.
• Must be able to complete a background*.
• Ability to complete all training and pass all competency tasks in the allotted time period, new employee orientation and security procedures and policies.
• Valid driver's license and ability to meet client's employment criteria*.
• Ability to work, interact and communicate effectively with diverse people including client's employees, visitors, the public, client vendors, concert goers, etc.
• Ability to comprehend and execute written or verbal instructions.
• Ability to read, write, speak, and comprehend English language proficiently.
• Ability to write routine reports and correspondence.
• Excellent customer service skills and genuine desire to assist people and provide protection.
• Must successfully pass a psychological screening assessment conducted by a licensed psychologist*.
• Maintain regular attendance in accordance with attendance policy.
• Must be 21 years of age or older*.

Other:

Required Qualifications of the Security Officer:

• Must be able to obtain and maintain any applicable licenses or certifications.
• Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to stand and/or walk for an entire work shift, move, or lift objects up to 80 lbs., help restrain or lift a person.

Desired Qualification of the Event Agent:

• Previous work experience with the public in a service setting.

Background Compliance:
* In accordance with the CLIENT'S security and background requirements, the incumbent must pass a thorough background check per the CLIENT's contract. This may include a criminal history search, CBI/FBI fingerprints, CBI name check, MVR/DMV search, psychological screening, sex offender search, SAM/OIG search, CAPS check, DORA check, drug and/or alcohol screening, DOT testing, or any additional requirement set forth by the CLLENT to ensure security compliance. For additional background requirements, please contact your Goodwill Staffing Representative for additional information.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 275 - GSS - Service Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - Occasionally

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

CARRYING:

Heavy: 45 lbs & over - Occasionally

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Occasionally

PUSHING/PULLING - Occasionally

REACHING:

Above Shoulder - Occasionally

At Shoulder - Occasionally

Below Shoulder - Occasionally

TWISTING - Occasionally

BENDING - Occasionally

KNEELING/CRAWLING - Occasionally

SQUAT - Occasionally

CLIMBING:

Use of legs only (stairs) - Frequently

Use of arms & legs (ladders) - Occasionally

HEARING - Continuously

VISION:

Visual, close - Continuously

Visual, distant - Continuously

Visual, depth perception - Continuously

HANDS/FINGERS:

Simple grasping - Frequently

Fine Manipulation - Frequently

Repetitive Movements - Frequently

WALKING - Frequently

STANDING - Continuously

SITTING - Occasionally

SPEAKING - Continuously

OTHER, please describe - While performing this job, individual will walk, stand, sit, and observe for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision.