Quality Manager

With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.

Job Title: Construction Quality Manager

Location: Chicagoland

COMPANY OVERVIEW:

Pepper leads the construction industry with an energy and ambition uncommon today. We seek out new methods and technologies that support your vision with a practical approach, and we apply our nearly 100 years of expertise to ensure the precision, quality and confidence that comes from working alongside a partner that's dedicated to performance.

Every building starts with a solid foundation, it's people. At Pepper, we create leaders at every level and generate momentum in every market we serve by rewarding new thinking and respecting the long-standing values that have made our company unique for generations. You'll see the impact of our leadership in everything we do - from the Preconstruction work, we deliver to the decisions we make in the field to the relationships we form and keep fresh for years to come.

As a family-owned and operated company, we take building personally.

POSITION SUMMARY:

Pepper Construction is building a culture of quality where project teams and trade partners take ownership of the work and build it right the first time. Our Quality Department team members provide industry-leading expertise and advice in Building Enclosure and MEP Systems, lead the quality process and are a valuable resource to our project teams. Our company vision is to deliver the ultimate experience to our clients, trade partners, and each other while being leaders in our industry and community. Our Quality team plays a big part in achieving this vision.

A typical week for a Quality Manager may include the following:

• Running preinstallation meetings with our trade partners
• Walking a jobsite to evaluate construction work in-place
• Writing quality observation reports following a site visit
• Performing a constructability review for a future project
• Developing a job-specific quality plan with a project team
• Staying informed on materials and construction processes

The Quality Manager is a dynamic and proactive role. They collaborate closely with project teams and the quality team to establish schedules while overseeing the quality process for multiple projects simultaneously.

Our quality team members attend several national conferences or training events yearly to develop their knowledge and maintain their credentials. Pepper's Quality Department leads internal training for our project managers and superintendents to keep our quality culture fresh and present the details of a technical topic.

The ideal Quality Manager is a sharp, curious, problem-solver and an excellent communicator. They are interested in the details of construction and seek to understand the best way to put things together. The Quality Manager serves as a resource to the project team in the areas of project delivery, constructability, workflow and sequencing, and proper installation techniques.

MAJOR RESPONSIBILITIES:

• Assist Project Teams: Leads Project Teams in developing the Job Specific Quality Plan and leads Quality pre-installation meetings. Reviews Construction Documents, Specifications, Shop Drawings, and Submittals with the intent to identify challenges and opportunities. Participates in the development and evaluation of project mock-ups.

• Assist Trade Partners: Leads project Quality pre-installation meetings with Trade Partners. Works with subcontractors to develop and implement Trade Partner Job Specific Quality Plans.
• Conduct Quality Site Visits: Reviews and documents work in the field. Photographs and discusses work in place with the project team. Writes reports for each site visit, providing directions and suggestions to correct improper work-in-place.
• Assist in Preconstruction: Conducts constructability reviews of future jobs to identify risks and incorporate lessons learned and best practices before construction starts.
• Education & Growth: Participates in education and growth opportunities to remain relevant and aware of current construction and quality trends. This includes attend industry events and researching products, systems, techniques, and emerging technologies to assist the teams with the most updated knowledge in the industry.
• Expertise: The Quality Manager will have a general understanding of all construction elements but will develop focused expertise in building enclosure, concrete, metal stud framing and drywall, flooring, and life safety systems. This includes extensive knowledge of construction details.

POSITION REQUIREMENTS:

• Education: Bachelor's degree in Construction Management, Engineering, Architecture, or a related field. Relevant work experience may be accepted in lieu of a degree.
• Experience: 7+ years' experience in Construction Management, Design, Construction Technology, Construction Testing, Field Management as Superintendent. Strong background and understanding of Construction Documents and Submittals. A general understanding of the construction process and how buildings go together is required. Knowledge of or experience with building enclosures, concrete, drywall framing, life safety, and flooring are a plus.
• Certifications: Certifications are not required but are a plus. After joining the team, you'll be required to obtain Building Enclosure Certifications such as Registered Roof Observer (RRO), Registered Exterior Wall Observer (REWO), and Certified Air Barrier Specialist (CABS). Additionally, you will be required to obtain Concrete certifications from ACI.
• Attributes: Excellent problem-solving skills with a strong curiosity for how systems operate together. Always maintains a calm demeanor. Able to explain things clearly both verbally and in writing. Self-motivated and able to work independently or as part of a team.
• Travel: Able to travel within the Chicagoland area and occasionally to neighboring states, with most nights spent at home. Pepper will provide a company vehicle or stipend for local travel. Overnight travel is required 4-5 times per year for conferences.
• Physical Requirements: Must be able to visit and work within an active multi-level construction site, including the use of ladders, scaffolds, and lifts. Must be able to stand and walk for long periods when necessary. Must be able to wear personal protective equipment for several hours per day.

The target salary for this position is $110,000. We consider many factors when determining actual hiring salary. These factors may include location, transferable skills, work experience, licensure and certification, business needs, internal equity, and market demands.

Pepper Construction is dedicated to offering our employees a comprehensive and best-in-class benefits package that prioritizes their physical, financial, and emotional well-being. We offer medical, dental, vision, life, and disability insurance plans, a generous 401k match, and a student loan repayment benefit. In addition to paid time off for company holidays, vacation, and personal days, Pepper offers fully paid medical and parental leave, mental health services, and more.

For additional information, visit www.pepperconstruction.com.

Pepper Construction is an Equal Employment Opportunity employer.

Please note: Pepper does not sponsor work visas.

• Des Plaines, IL, USA