Manager, Legal Operations and Support

Protective Life Insurance Company
vision insurance, parental leave, paid time off, 401(k)
United States, Alabama, Birmingham
2801 U.S. 280 (Show on map)
Apr 14, 2025
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Manager, Legal Operations and Support plays a pivotal role in ensuring smooth operations, efficient administration, and effective support for legal professionals. They oversee administrative tasks, manage support staff, and maintain a well-organized office environment. Responsibilities: Staff Management: Supervise Support Staff: Provide guidance, training, and coaching to administrative assistants, and legal support professionals. Assign Work: Allocate tasks, set priorities, and ensure timely completion of assignments. Performance Evaluation: Conduct regular performance reviews and address any performance issues. Employee Lifecycle: Onboarding/offboarding, HR coordination, and employee experience. Systems and Procedures: Implement efficient systems, procedures, and policies to enhance office productivity, as well as maintain department intranet and SharePoint sites. Liaison with Vendors: Participate in contract negotiations with both existing and new service vendors from RFP stage to fulfillment and beyond. Department Training: Schedule and plan training for staff and department. Scheduling and Coordination: Develop and maintain schedules for legal support team professionals, and meetings. Event Planning: Coordinate with other managers, Chief Legal Officer, venues, and speakers for department events. Inventory Management: Monitor office supplies, equipment, and technology needs. Liaison with Technical Support: Coordinate with IT support for office equipment maintenance and troubleshooting. Liaison with Facilities Management: Coordinate with Facilities on office moves, equipment replacements, maintenance, new installations, etc. Qualifications: Education: A high school diploma or equivalent is required. Experience: Five or more years prior experience in legal administration, office management, or related roles is required. Skills: Strong organizational skills Strong leadership skills Excellent communication and interpersonal abilities Proficiency in office software (e.g., Microsoft Office, legal case management systems) Attention to detail and problem-solving skills Protective's targeted salary range for this position is $85,000 to $104,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. #LI-EH1 Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability : If you require an accommodation to complete the application and recruitment process due to a disability, please email martina.winston@protective.com . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.