Hospital Greeter - Administration

We are seeking a Hospital Greeter (Part-Time), sometimes referred to as our Visitor Services Associate at Southern Regional Medical Center, a member of Prime Healthcare in Riverdale, GA. As our Hospital Greeter you will welcome and assist our patients, visitors, and staff by providing directions, answering inquiries, helping with check-in, and ensuring safety protocols are followed. They offer a friendly, reassuring presence, coordinate with hospital staff, and contribute to a positive experience for all visitors.

Essential Duties and Responsibilities (includes, but not limited to):

warmly welcome patients, families, and guests, and providing directions to various departments or areas within the hospital
• answer general inquiries about hospital services, policies, or locations
• help patients with the check-in process and directing them to the appropriate registration or waiting areas
• ensure visitors follow hospital protocols, including visitor restrictions, and guiding them to the appropriate locations
• provide emotional support to patients and visitors, offering a friendly and reassuring presence.
• communicate with hospital personnel to ensure smooth operations and to relay any necessary information

Education and Work Experience

1. High School Diploma or Equivalent required.
2. Previous experience in office or receptionist.
3. Effective written, verbal communication, and interpersonal skills.
4. Ability to multi-task, prioritize needs to meet required timelines.
5. Analytical and problem-solving skills.
6. Customer Services experience preferred.

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