Customer Service/Collections Agent CFNA - 03.31.2025 CF

Job Description:

Job Description:

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY. Our recruiters would LOVE to connect with you about this exciting career opportunity! APPLY TODAY!!!

Now is the time to takeTHE NEXT STEPand come toCBEfor a career.

You could start as aCustomer Service/Collections Representativeas soon as 03.31.2025.

As a result of exceptional performance and growth in our industry, we are looking for the "Best-of-the-Best" to join our winning team and support both recent and future growth!Why would CBE be a good fit for you?

With over 1200 employees currently, CBE has been providing quality jobs in the Cedar Valley and throughout the US for over 90 years-and we're still going strong because we offer employees in-office environment, competitive pay, benefits, many opportunities for advancement, and you can earn Commission!

Purpose of the Position:As a Collection Representative you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer s

• At least 18 years of age
• High School Diploma or GED
• 9+ months of work history (customer service experience preferred)
• Computer and typing skills required
• Excellent attendance
• Self-starter with great attention to detail
• Customer service mindset
• Strong communication, persuasion, and negotiation skills
• Ability to handle multiple tasks simultaneously
• Strong work ethic
• A competitive spirit, an unrelenting drive to be the best
• Ability to learn new information and integrate processes
• Achieve schedule adherence and compliance expectations
• Meet productivity and call quality standards as set by the company
• Problem solving skills & ability to recommend solutions

Additional Information:

• Training: CBE provides 3 weeks of paidtraining, no call center experience necessary!
• Work schedule: 4 days with shifts between 8AM - 4:30PM; 1 day 9:30AM - 6PM
• Compensation:$14.00 per hour to start, at 90 days $14.50, and at 6 months $15.00 per hour plus commissions. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
• Location:Positionswill be located in our Cedar Falls office.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

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CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.