Renewals Advisor

Box
$63,000-$79,000 USD
United States, Texas, Austin
600 Congress Avenue (Show on map)
Mar 12, 2025
WHAT IS BOX Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 110,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. WHY BOX NEEDS YOU Box renews thousands of customers and hundreds of millions of dollars of subscriptions each year. For our renewals team this period intended to re-entrench our position and drive for customer expansion. Box needs you to drive the renewal process, working in collaboration with the Sales and Customer Success team to maximize value to the customer and revenue to Box. This includes driving the renewal strategy, customer communication, negotiation, preparing of pricing options, identifying expansion opportunities, revisions to terms and conditions, preparing quotes, and obtaining contract signatures. As a Renewals Advisor you will enjoy having an up-to-date, in-depth understanding of the product and how that translates into customer ROI which will allow you to advise customers towards expansion. We are looking for a self-driven, energetic, analytical, and agile individual who can draw insights from client interactions and account data to advise appropriately on favorable deal structures. This individual will need to be process oriented and able to meet deadlines. If you are goal-oriented, love working with people, collaborate well cross-functionally and are driven to impact change, then we want to talk to you. WHAT YOU'LL DO Manage a portfolio of renewals across the US, Canadian and Australian territories Engage in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities. Create proposals, prepare contracts, and drive full agreement to closure Engage with Box's customers to ensure they have a seamless renewal experience and realize the current and future value they receive from the content cloud Coordinate across an internal set of multi-functional stakeholders such as accounting/finance, professional services, account executives, customer success, channel management, legal, and the deal desk to ensure maximum revenue is achieved within the renewal event Accurately forecast renewal outcomes on a monthly and quarterly basis in SFDC WHO YOU ARE 2+ years B2B Sales, Renewals, Account Management, Procurement/contracting experience, or an equivalent customer facing role Must be motivated, goal oriented, and able to work independently in a dynamic, fast-paced environment Ability to make thought out decisions in the spirit of the strategic direction of Box while meeting the needs of supporting internal teams. Strong oral and written communication skills Ability to acquire an understanding of the general functions of other divisions and their role in assisting with Renewals Excellent interpersonal and communications skills, with the ability to build rapport with clients and internal teams. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. This position can sit from our San Francisco office, but will need the ability to go into our HQ in Redwood City, CA as needed. Box's studio (which you will use to create video content) and the executive team (whom you will be working with) are both located at headquarters) Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright. EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please completethis form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. For details on how we protect your information when you apply, please see ourPersonnel Privacy Notice.If you are a California-resident, please read our California Applicant & Candidate Privacy Noticehere. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks . In accordance with OFCCP compliance, here is thePay Transparency Provision. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks . In accordance with OFCCP compliance, here is thePay Transparency Provision. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks. In accordance with OFCCP compliance, here is thePay Transparency Provision. United States Pay Range $63,000 - $79,000 USD >