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Membership Associate - Fitness Center - Days/Evenings

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Woodridge
6600 Illinois 53 (Show on map)
Mar 12, 2025

Position Highlights:

  • Position: Membership Associate
  • Hourly Pay Range: $15.40 - $21.56. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Location: Endeavor Health Fitness & Wellness Center - Seven Bridges, Woodridge, IL
  • Per Diem | Hours are determined by department needs
  • Hours: shifts can vary between, Monday - Thursday 9am - 7pm, Saturday 9am - 4pm

What you will do:

  • Under direct supervision of the Member Services Supervisor, provides information to prospective members regarding EHFC facilities, programs, membership procedures and costs.
  • Also, assists current members with membership changes demonstrating a positive customer service attitude.
  • Provides information to prospective members either in person, over the phone, or by mail, regarding EHFC and its programs.
  • Conducts tours and arranges trial workouts for prospective members.
  • Follows up on tours via phone contact and written correspondence.
  • Follows up with new members within first 30 days via telephone and written correspondence.
  • Completes all necessary paperwork required for accurate membership sales and records.
  • Achieves or surpasses monthly sales goals.
  • Assists in development and administration of promotional materials and mailings.
  • Actively promotes member events.
  • Accurately performs all member status changes, billing changes, and cancellations.
  • Ensures a safe and clean work area and maintains an adequate stock of all membership supplies.

What you will need:

  • Education: High School Diploma/GED, required
  • Certification: Current CPR Certification issued by either American Heart Association or Red Cross required within 90 days of employment.
  • Experience: 6 - 12 months of previous sales, customer service, or equivalent work experience

Benefits (For full time or part time positions):

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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