Posting Details
Position Information
| Job Category |
Casual Wage |
| Position Title |
Summer Technology Assistant |
| Full Time/Part Time |
Part Time |
| Division |
Dean of the Faculty |
| Department |
Information Technology Services - Classrooms, Digital Media and Events |
| Hiring Wage/Salary Range |
$15.55 - $16.00 / hour |
| Department Statement |
Colgate Information Technology Services (
ITS) is a dynamic organization that serves the diverse technology needs of the university community. Comprised of several functional areas - Classrooms, Digital Media & Events; Data Analytics & Decision Support; Engagement & Support; Information Security; Learning & Applied Innovation; Services & Shared Infrastructure -
ITS prides itself on exceptional customer service and building collaborative relationships to meet the unique needs of our liberal arts campus.
ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity and innovation to support the growth of individuals and the organization. Under the leadership of the
CIO,
ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate's Third Century Plan.
More information can be found
https://www.colgate.edu/about/third-century-plan. |
| Accountabilities |
Each summer, the Information Technology Services department seeks additional staffing to complete the many projects and summer operational procedures that must be accomplished to prepare for the upcoming academic year. The staffing needs can vary by project, and in skill level required, and in many cases the skills can be learned on the job. Typically, our work load requires us to staff for service desk assistance, classroom technology maintenance, inventory and review of equipment - including the deployment of new equipment and the retirement of older equipment, webpage and other communication updates, wired and wireless networking maintenance, as well as other tasks critical to our support of the University.
Under direct or indirect supervision, after training and standard procedures are explained, the Information Technology Assistant will be tasked with (but not limited to) a combination of the following:
- Respond to inquiries and requests for help and providing customer service in person, on the phone, or over email to answer questions, assist in providing one of our many services, or assisting in the resolution of technology problems.
- Assist with the maintenance and/or installation of computer and/or AV equipment or wired/wireless network devices in offices and/or classrooms and/or other spaces on campus. This includes the testing of new hardware, as well as inspecting and assessing equipment used for loaning.
- Test newly installed software, and work under supervision to develop training materials for student staff.
- Assist with the creation of digital artifacts, including documentation, websites, multimedia projects, and more.
- Assist in digital fabrication requests in areas such as Robotics, 3D scanning & printing, drone and remote sensing and AI/Machine learning.
- Setup and/or breakdown and cleanup of physical space.
- Assist with general database entry and/or verification of data and clean up.
|
Requirements
| Professional Experience/ Qualifications |
- Depending on your job duties, a valid drivers license
- Good listening and questioning skills that can be translated into writing
- Ability to follow set protocols and follow instructions
- Ability to work independently
- Punctual and dependable
- Work well with diverse population
- Able to set up and connect/disconnect computer systems, including, but not limited to laptops, docking stations, and monitors
- Ability to work on multiple projects simultaneously
- A willingness to learn new skills and try new experiences
- Embrace diversity of thought and deal with intellectual challenges
|
| Preferred Qualifications |
- Knowledge of computers - both Windows and Mac OS
- Knowledge of tablets and mobile devices
- Basic understanding of a computer network
- Experience with equipment lending and equipment lending software
- Experience with Camera and Video Equipment
- Experience with Powershell
- Experience with Audio & Video Capture Equipment
- Experience working with AI Models
- Experience working with Adobe Creative Cloud applications
- Experience with 3D Modeling Software and 3D Printers
- Experience with Website Builders (i.e. WordPress, Google Sites)
- Ability to lift and/or move equipment
|
| Education |
Highschool diploma or equivalent. |
| Physical Requirements |
|
| Other Information |
|
Posting Detail Information
| Requisition Number |
2025CW007Posting |
| Temporary |
Yes |
| Work Schedule |
May 19th - August 22nd, 2025
37.5 hours per week |
| Job Open Date |
03/11/2025 |
| Job Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
Please share a diversity statement with us that highlights your commitment to inclusion.
Colgate is committed to attracting and retaining a diverse faculty, staff, and student population. We strive to be an inclusive community - one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate's educational enterprise. These differences can include but are not limited to: race; ethnicity; gender and gender expression; sexual orientation; socioeconomic status; geographic background; national origin; culture; age; mental, cognitive, and physical abilities; religious beliefs; and political beliefs.
As a result, we ask all candidates seeking consideration for the Summer Technology Assistant position to submit a diversity statement with their application materials. You can upload the statement under the
Diversity Statement document heading. A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university's commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university's strategic initiatives in this area (see "Colgate's Diversity, Equity, and Inclusion Plan":
https://www.colgate.edu/about/third-century-plan/plan-diversity-equity-and-inclusion).
For guidance, please refer the Office and Equity and Diversity Website for a Diversity Statement Guide
https://www.colgate.edu/about/offices-centers-institutes/provost-and-dean-faculty/equity-and-diversity. |
| EEO Statement |
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. |
| Clery Act |
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at:
https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at
cusafety@colgate.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Are you at least 18 years of age?
- *
Are you currently a Colgate employee?
- *
Have you ever been a Colgate employee?
- *
Are you a Colgate student who is on campus for the summer?
- *
Are you a child of a Colgate employee?
- *
Do you have a valid driver's license under Colgate University's MVR policy? Drivers shall not have exceeded two (2) "at-fault" accidents or violations within the last eighteen (18) months, had any violation in the past thirty-six (36) months for driving while intoxicated, driving while ability impaired by alcohol and/or drug, or reckless driving, had a license suspension or revocation in the past thirty-six (36) months. The University will run a Motor Vehicle check on the final candidate and regular checks will be made. *
- *
Please let us know how you heard about this position.
- Albany Times Union
- Binghamton Press & Sun
- BlackCoachesinSports
- Careerbuilders.com
- Cazenovia Republican
- Centralnewyorkhelpwanted.com
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Colgate Employee
- Colgate Website
- CoSIDA
- Diverse Issues of Higher Education
- HERC (Upstate New York HERC)
- HigherEdJobs.com
- Indeed.com
- InsideHigherEd.com
- LinkedIn
- Mid-York Weekly
- NACWA
- naviGATE
- NCAA News
- Norwich Evening Sun
- Oneida Daily Dispatch
- Sherburne News
- Studentaffairs.com
- Syracuse Post Standard
- Utica Observer Dispatch
- Waterville Times
- WomenLeadersinCollegeSports.com
- Other
If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Diversity Statement
Optional Documents
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Colgate University
Mar 11, 2025