Senior Manager, Merchant

Work Location Type:Hybrid

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is$120,400.00 to$200,700.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

Senior Manager, Merchants are important leaders at Grainger as they connect customer needs with the right product solutions and category strategy. As a Senior Manager, Merchant, you will establish and lead the strategy of a category of up to $600M in annual revenue. You will work with multiple teams across the organization to implement the category strategy like Supplier Management, Product Information, Publishing, and Software Development. You will get prime exposure to the MRO industry. Reporting to a Director of Merchandising, the Senior Manager, Merchant is based out of Grainger's Chicago, IL Merchandise Mart office but will work from either the Lake Forest, IL headquarters or downtown Chicago, IL Merchandise Mart office 3 days per week.

You Will

• Start with the voice of the customer. Conduct external research like markets and competition performance and use internal data that includes purchasing patterns, interactions on Grainger.com, and customer feedback.
• Establish a category strategy and implement it (manage multiple workstreams and keep teams accountable).
• Establish the right product assortment: add and discontinue products, select suppliers, and determine branding strategy, including our private label.
• Build the right customer experience by building meaningful product groupings, select attributes for web filters, establish product table structures, and determine the content strategy (product information, images, and complementary materials).
• Challenge the status quo, promote change, navigate uncertainty, and identify opportunities to accelerate growth and expand market share.
• Use large amounts of data in ways that facilitate decision-making.

You Have

• Bachelor's degree required in engineering, technology, science, marketing, logistics, business or relevant field.
• 7+ years of professional experience.
• Familiarity with manufacturing processes and MRO customers.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.