Import/Export Customer Service Representative

Sunny Morning Foods, Inc.
United States, Florida, Kissimmee
Mar 07, 2025
Import/Export Customer Service Representative - Deliver Exceptional Service on a Global Scale! Are you detail-oriented, customer-focused, and passionate about international trade? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want YOU to be part of our team! Why You'll Love This Role: Be the go-to expert for international customers, suppliers, and internal teams. Work with a collaborative team that values efficiency and problem-solving. Gain hands-on experience in global trade, export documentation, and compliance. Play a vital role in ensuring smooth order processing and customer satisfaction. What You'll Do: Customer Support Superstar: Act as the primary contact for customers and vendors, providing updates and resolving inquiries. Documentation & Compliance: Ensure all required paperwork (bills of lading, invoices, certificates of origin, etc.) is accurate and meets international trade regulations. Order Coordination: Process and track international shipments of dairy, dry, frozen, and refrigerated food products. Problem Solver: Address any potential shipping or regulatory issues to ensure smooth transactions. Regulatory Awareness: Stay up to date with import/export regulations, food safety requirements, and trade policies. What You Bring to the Table: 2+ years of experience in import/export customer service, order management, or a related field (food industry experience preferred). Strong attention to detail and ability to manage multiple orders at once. Excellent communication and customer service skills. Proficiency in Microsoft Office (Excel, Outlook) and order management systems. Familiarity with international trade regulations and documentation. What's In It for You? A collaborative, high-energy work environment where your contributions matter. Hands-on experience in global trade and customer service. Career growth opportunities in a thriving industry. A company culture built on teamwork, efficiency, and customer excellence. Ready to take your career to the next level? Apply now and be part of a team that connects customers worldwide! Sunny Morning is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran's status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law. California applicants can view the CCPA Noticehere.