Health Systems Informatics Technician 2

Job Description
SCOPE OF POSITION Responsible for providing centralized clinical applications support for OSUMC. The clinical applications support team within OSUMC IT Technology Services and Support is committed to assisting The Ohio State University Medical Center (OSUMC) and its patients. POSITION SUMMARY Responsible for providing immediate assistance and problem resolution, whenever possible, for service inquiries concerning utilization and information of clinical applications and systems within OSUMC.
Minimum Education Required
2-Year College Degree
Required Qualifications
Degree in Nursing, Computer Science or related field, and or 2 years Help Desk experience, or an equivalent combination of education and experience. Previous experience working with and/or supporting the clinical applications (preferably EPIC). Industry Certifications are a plus. Working knowledge of computing environments, skills, PC and computer terminology, computing technologies, PC operating systems and applications, etc, is also required.