ERP - Organization Change Management Lead

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

For more than 145 years, Watts Water Technologies has been a leader in residential and commercial water products and solutions. Being a $2B public company, Watts continues to be at the forefront of innovation and addressing demands and challenges in safety & regulations, energy efficiency and water conservation. Watts will embark on a significant multi-year transformation endeavor - a major ERP implementation.

We are seeking a highly motivated, dedicated, and talented individual to join our team as an OCM (Organization Change Management) Lead. Harmonizing, standardizing and simplifying business processes at enterprise level is one of key program objectives.

There are four major workstreams in the ERP program: business process, change management, technology, and data. The business process workstream covers six major business value streams: OTC (order-to-cash), STP (source-to-pay), ITD (inventory-to-delivery), FTP (forecast-to-plan), PTP (plan-to-produce) and RTR (record-to-report).

The OCM Lead will report to the ERP Director and provide partnership in developing the overall OCM strategy and driving execution for this multi-year global ERP implementation, which covers business process standardization, stakeholder management, communication, training, and overall adoption.

Responsibilities:

• Use a structured methodology and lead change management activities throughout the entire ERP program starting from global template design, system build, pilot deployment to subsequent deployments
• Assess change readiness among stakeholder groups and identify potential barriers/risks to implementation
• Analyze the impact of the changes on all areas of the organization and develop viable, actionable plans to overcome resistance and effect change
• Develop and execute plans to engage stakeholder groups and manage the process of change.
• Plan, lead and execute program communications to build awareness, understanding, buy-in, and support for the program. Be a storyteller connecting the change needs to the value being delivered
• Work closely with the Training Lead as part of the OCM team, developing and delivering training strategy and managing the delivery of a role-based training program for employee impacted by the program-related changes as well as evaluating of the training program effectiveness
• Apply systematic approach and tools to evaluate and monitor organizational change effectiveness. The evaluation and monitoring of the impact of OCM activities require a set of specific and meaningful performance measurements.
• Collaborate with implementation partner's OCM lead to ensure coordination across projects; provide consultation and collaborate with program teams to integrate change management processes and tools into their project plans.

• Manage status and report on progress, delays, wins, and issues to the program leadership teams; proactively identify risks, raise concerns, and provide risk mitigation measures

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or similar.
• 10+ experience in change management leadership, project coordination, project management or similar working at a large, global, manufacturing company.
• 3+ years of experience in a leadership role.
• Excellent relationship building, presentation, leadership and prioritization skills required.
• Interest in learning a variety of change management methodology and practices, technology adoption, and strategic communications methods and practices, including stakeholder analysis and readiness assessments
• Ability to collaborate with, engage, persuade, and influence business partners, stakeholders, management teams at all levels
• Ability to understand, interpret and control operational risk
• Strong communication and interpersonal skills with the ability to influence others inside and outside of department.
• Positive attitude and comfortable managing ambiguity and conflicts
• 50% travel to the Andover, MA location and our US manufacturing sites is required. Global travel may be required in 2-3 years.

Management:

• The OCM Lead will have 1 direct report.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

The expected salary range for this position is $155,000-$168,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.

Location - Hybrid in Andover, MA office or Remote and required 50% travel to Andover, MA.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.