New

Security Systems Specialist (Overnight Shift)

Johns Hopkins University
United States, D.C., Washington
Mar 04, 2025
We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of University Security Systems Specialist (Overnight Shift) at the Hopkins Bloomberg Center in Washington, DC. This position is for the overnight shift (11:30 PM-7:00 AM) Specific Duties and Responsibilities Monitor and respond to proprietary closed circuit television systems for events or activities that may require a security response. Provide general assistance and information to University students, faculty, staff and visitors. Complete tasks as may be necessary for the operation of the Command Center. Answer telephone and radio calls emergency or non-emergency calls, assess the nature of the call and determine appropriate level of response. Dispatch the appropriate level of public safety response public per University policy and guidelines. Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel. Track locations of public safety personnel and relay pertinent information. Contact and facilitate law enforcement and/or Fire and EMS response to university incidents. Keep Public Safety management apprised of emerging and ongoing incidents. Create and maintain manual and computerized reports, logs, records and data. Promulgate schedules of events and building access requirements. Serve as the University switchboard and the liaison for student's health care and facilities emergency maintenance during non-business hours. Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments. The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position. Requirements Must be available to work weekends, holidays and other than regularly scheduled shifts. Knowledge, Skills and Abilities Proficiency in Microsoft Office Suite is required, must be familiar with each program, and windows computers for troubleshooting computer related issues; and skills to utilize innovative, wireless technology. Proficient in CCTV systems, video analytics, camera positioning, and knowledge of different surveillance technologies. Must be familiar with basic software troubleshooting of any camera systems issues. Must have ability to handle both common and crisis situations calmly and efficiently. Must possess exceptional written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting. Must be able to read and understand all operating procedures and instructions. Must display exceptional customer service and communication skills and the ability to interact with others in a professional and effective manner. Must have demonstrated ability to handle complex assignments. Minimum Qualifications High school Diploma/GED required. Two (2) years related experience working with security systems, including familiarity with communication technology and call-taking techniques. Must be able to pass an extensive Maryland State Police / F.B.I. background investigation and complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening. Additional education may substitute for experience to the extent permitted by the JHU equivalency formula. Preferred Qualifications Prior law enforcement communications call center, security company communications center, or emergency management agency experience. Crime analyst or criminal research specialist experience. Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences. Classified Title: Security Systems Specialist Job Posting Title (Working Title):Security Systems Specialist (Overnight Shift) Role/Level/Range: ATO 37.5/02/OD Starting Salary Range: $16.20 - $28.80 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday 11:30 PM-7:00 AM FLSA Status:Non-Exempt Location:District of Columbia Department name: 555 Penn Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.