What is the opportunity?
- Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department or function at a broader level. This person is able to document procedures and process flows independently, perform user testing for process enhancements and is seen as a go-to-person for day questions from other areas.
- The overarching goal of this role is to provide operational support to the Fixed Income Sales team in order to facilitate every aspect of customer business.
- Sales Support is responsible for a variety of post trade functions. This role does not include execution of trades or trade communication with Clients.
- As a Middle Office role, Sales Support is the liaison between the Front Office, Clients and Back Office. The role reports into Operations.
What will you do?
- Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes. Roles at this level would usually have full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural "experts" representing a unit or team on cross-function process or project deliverables.
- Responsible for following established guidelines and identifying and resolving problems. Individuals at this level are expected to use some independence of thought but to refer more complex problems to supervisors or other experts. Individuals would be expected to contribute to work flow or process change and redesign, and to form a strong basic understanding of the specific function. May also be accountable for regular reporting or process administration as "owner".
- Proactively assist with the trade flow from post execution to settlement.
- Ensure all executed trades posted by FIC Sales are matched by Trading.
- Confirm all verbal trades with Client on trade date via email or electronically.
- Allocate all executed trades to the appropriate sub accounts per Client allocations on trade date.
- Partner with Client and Back Office to correct any settlement issues (Fails or DKs).
- Regularly work with Client Data (New Accounts) to on-board new sub accounts or to update bad settlement instructions.
- Coordinate with Sales and Client Data (KYC) to on-board new relationships.
- Enter Client information into internal Client Data system (GoldTier).
- Collect required documents from Client in order to initiate trading.
- Always act in a professional manner to ensure superior customer service and to strengthen our commitment to making smooth post trade interactions.
- Assist in Client Data and/or ad-hoc deliverables.
- Check out all verbally executed trades in a 15 minute timeframe
- Perform and follow daily/monthly control functions to reinforce risk mitigation as a top priority.*
- Major controls include but are not limited to blotter reconciliation, end of day report, unconfirmed emails, unallocated report and daily/monthly key performance indicator stat keeping.
What you need to succeed?
- At least 1-3 years industry experience
- Roles at this level typically require an individual emerging as an expert in a specific skill set, business areas or product but who remain focused primarily on daily execution.
- This role would typically require some functional and industry experience and/or expertise, as they are expected to be subject area experts in one (or more) specific skill sets, business areas or products.
- Series 7 & 63 in good standing or ability to acquire the licenses in first 3 months of employment.
- Working knowledge of Microsoft applications (Word, Excel, PowerPoint)
- Ability to work long hours/possible weekends
- Exceptional time management skills
Other Required Qualifications:
- Familiarity with electronic vendor platforms: TradeWeb, Market Axess, Omgeo products, FIX, ICI/Impact and Bloomberg
- Understanding of different settlement methods (FED, DTC, Euroclear, Crest, CDS)
- Basic understanding of various fixed income products: Treasuries, Mortgages, Corporates (Investment Grade and High Yield), CLOs and Term Loans
- Knowledge of process flows from post execution to settlement for the above mentioned products
- Critical work behaviors include: Attention to detail, ability to multi-task, understanding and being able to follow direction and controls, established interpersonal skills, and ability to work in a high stress environment while meeting time sensitive deadlines on a daily basis.
- Working knowledge of Bloomberg and TOMS
Nice-to-have:
- Experience with V-Lookups, Pivot Tables and Macros
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to build close relationships with clients.
The expected salary range for this particular position is $85,000 to $90,000, depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC's high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
Job Skills Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK
New York
United States of America
40
Full time
CAPITAL MARKETS
Regular
Salaried
2025-03-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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