Salesforce Junior Functional Architect

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly-a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

The Salesforce Junior Functional Architect for Financial Services Cloud will collaborate with financial stakeholders to design, document, and implement Salesforce solutions that address the unique needs of the financial services industry. This role is crucial for translating complex financial requirements into effective Salesforce solutions.

Key Responsibilities include but are not limited to:
* Requirements Gathering: Collaborate with financial stakeholders to gather and analyze business requirements specific to Financial Services Cloud.
* Solution Design: Design Salesforce solutions tailored to financial services, including custom objects, automation processes, and integrations that support wealth management, client onboarding, and compliance.
* Documentation: Create detailed documentation for Financial Services Cloud solutions, including functional specifications, process flows, and user guides.
* Project Support: Assist in the implementation of Financial Services Cloud projects, ensuring they meet financial industry standards and business objectives.
* System Testing: Support data migration, system testing, and troubleshoot issues specific to financial services workflows.
* Training & Support: Provide training and ongoing support to end-users in financial services, ensuring they can effectively use Salesforce to manage client relationships and compliance requirements.
* Continuous Improvement: Stay updated on the latest Financial Services Cloud features and assess their impact on existing systems and processes.

SKILLS
* Experience with journey mapping and user experience management/optimization
* Knowledge of HTML/CSS for email design and development
* Experience with analytics tools (e.g, Google Analytics)
* Strong communication, organizational and interpersonal skills
* Ability to handle and coordinate multiple projects at once
* Familiarity with A/B and multivariate experiments
* Familiarity with segmentation and persona development
* Proficiency in Salesforce Marketing Cloud, including Journey Builder, Email Studio, Automation Studio, and Analytics a plus

COMPETENCIES
* Effective knowledge
* Accountability and self-management
* Teamwork and leadership
* Communication
* Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS
* Ability to communicate effectively in English, both orally and in writing
* Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
* Ability to sit for extended time periods
* Sufficient manual skill for operation of PC keyboard and other standard office equipment
* Ability to travel, including occasional overnight travel
* Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

1-3 years of related experience

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Join a company that grows with you - personally and professionally

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.