Distribution/Logistics - Data - Coordinator

Requisition ID:877405

Store #:E02542 Ops - Cust Svc - Ord Ent Sioux

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

As a member of the After Sales Service Center, the Reporting Specialist provides high quality data reporting support and problem resolution within a team environment.

MAJOR DUTIES AND RESPONSIBILITIES

• Act as a liaison between After Sales team operations and business stakeholders (both internal and external)
• Prepare, tracks and reports operational KPIs to the business on daily/weekly/monthly basis
• Own the data collection & validation of operational data within team operations
• Utilize reported KPI's to suggest process improvements, and implement new procedures as necessary
• Provide troubleshooting support, operational process SOP creation support, Write-In preparation and other related activities as part of operations support

BASIC QUALIFICATIONS

• High school diploma or equivalent or at least 1 year of prior relevant work experience.
• Working knowledge of SAP
• Strong proficiency with MS Office; Excel and PowerPoint in particular
• Experience in operations environment
• Ability to influence; strong organizational & interpersonal skills
• Strong blend of analytical, decision making, and creative problem solving skills
• Strong communications, presentation, and project management skills
• Collaborator - ability to work cross-functionally with internal and external partners to define and execute programs and build consensus for best results
• Ability to work under deadline requests in a fast-paced environment.
• Ability to work flexible hours and overtime as requested.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.