Job Summary Incumbent is to provide comprehensive dental care to our patients. This role involves diagnosing, treating, and advising on various dental issues. You should possess a wide range of expertise in addressing teeth and gum problems, ranging from routine plaque removal to advanced procedures such as dental implant placement. Your primary objective will be to promote and maintain good oral health among our patients. This position will also educate individuals about preventive dental care practices. By encouraging regular check- ups, emphasizing proper oral hygiene routines, you will contribute to the long-term well-being of our patients.
Job Duties & Responsibilities
- Provide hands-on patient care as scheduled.
- Examine patients' medical records.
- Prepare patients for treatment.
- Performing exams and evaluating X-rays to determine a patient's health.
- Develop treatment plans to deal with any dental health issues.
- Administering or prescribing medications to decrease pain and improve patient health.
- Instruct patients on proper oral care.
- Referring patients to a specialist as needed.
- Develop, maintain and implement formal dental clinic policies and procedures; guide dentists and professional staff to deliver consistent standards of care according to policies and assuring clinical practices are above reproach and of the highest quality.
- Evaluate the professional staff to ensure performance goals related to production, clinical quality and regulatory compliance are met.
- Collaborate with the Healthcare Clinical Operations Director and other clinic management to ensure smooth operation of dental clinic and programs including staffing and patient visit ratios, scheduling, cost- benefit of programs; advise on facilities and equipment purchases and repairs.
- Conduct quality assurance reviews each quarter or as required.
- Develop and maintain strong working relationships with insurance carriers and billing agencies (internal or external).
- Oversee accuracy of dental billing procedures: including review and documentation of insurance claims, insurance denials and patient financial issues in collaboration with billing agencies.
- Develop digital dental clinical and business forms in compliance with ADA recommendations, and CDA guidelines that are in collaboration with and compatible with the current EMR system.
- Develop and update Dental Department Policy and Procedures Manual at least annually and as needed in compliance with ADA and CDA.
- Resolve dental patient complaints and questions in a trackable timely manner.
- Oversee accreditation process as it relates to dental clinic.
- Ensure the Dental Clinic is audit ready at all times.
- Conduct peer review of dental charts on a daily basis and as required.
- Hire, train, supervise and evaluate the performance of the dental staff.
- Ensure backup employee coverage for all positions as well as cross-training.
- Provide ongoing training to dental staff and opportunities for continuing education.
- Supervise dental interns and develop internal pathways to internship from dental clinic.
- Coordinate outreach activities to promote UAII's Dental services.
- Participate in management meetings and annual planning processes to support UAII's Dental Clinic objectives and implementation of the strategic plan.
- Represent UAII's Dental Clinic at community meetings and events.
- Prepare written, statistical, and fiscal reports and perform other duties as assigned.
- Keep Healthcare Clinical Operations Director informed of concerns and issues.
- Perform other related duties as assigned.
Minimum Qualifications (Education & Experience)
- DDS or DMD from an accredited university.
- Minimum of five (5) years of hands-on general dentistry experience.
- Experience managing Dental office in fast-paced environment.
- Experience in clinic operations including staffing and patient visit ratios, scheduling, cost-benefit of programs.
- CA License to practice dentistry
- A combination of experience, education, and training may substitute for degree requirements on a year for year basis.
Preferred Qualifications (Education & Experience)
- Experience working with the American Indian/Alaskan Native community.
- Experience working with nonprofit organizations, community groups, and performance-based government contracts.
Necessary Knowledge, Skills, and Abilities
- Knowledge of funding sources and their requirements.
- Knowledge of dental regulations, methods, trends and equipment.
- Knowledge of Cal OSHA, OSHA, HIPAA, and FQHC.
- Knowledge of QA/QI and Risk Management.
- Knowledge of Public Health principals.
- Knowledge of Dentistry laws and ethics.
- Knowledge of Dental Clinic's licensing regulations.
- Knowledge of Indian Self-Determination and Education Assistance Act (PL93-638).
- Knowledge of Title V of the Indian Health Care Improvement Act (PL 94-437).
- Knowledge of the Affordable Care Act (PL 111-148).
- Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) cultures and lifestyles and work effectively with AI/AN population.
- Effective oral and written communications skills with sensitivity to lifestyles of targeted participants.
- Skills in operating personal computer using a variety of computer software (Microsoft Office, Adobe, Microsoft Teams, Zoom).
- Ability to maintain strict confidentiality of client and personnel information and comply with all applicable federal and state privacy laws, as well as UAII policy (HIPAA, HITECH, etc.).
- Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
- Ability to keep up with a fast-paced environment.
- Ability to learn and apply program/agency operating policies and procedures.
- Ability to manage multiple priorities and tasks concurrently and meet deadlines.
- Ability to interact with various people on various, and at times, complex issues.
- Ability to work independently as well as with teams.
Working Conditions
The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception.
Conditions of Hire
- Eligibility to work in the US.
- Fingerprint clearance.
- Pass a post-offer drug test.
- Negative TB test result (annual requirement).
- Proof of vaccination against the flu (annual requirement).
- Proof of full vaccination against COVID, including a Booster.
- Valid CA driver's license, if driving for the company and/or a requirement of the position.
- Maintain auto insurance coverage, if driving for the company.
United American Indian Involvement, Inc. (UAII) provides equal employment opportunities (EEO) to all employees and applicants for employment. UAII is a drug-free workplace and complies with ADA regulations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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