Fulfillment Technician

About Us:

Mood Media is the world's leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

General Summary:

Based in our Fort Mill, SC facility, the Fulfillment Coordinator is primarily responsible for all day to day processes required to fulfill media devices. This will involve attention to mid to advanced level computer skills including: Control Site entries, ability to read computer code ( Linux and Android based), Mild interaction with code level fulfillment activities. An advanced computer background is strongly recommended.

This position requires a high level of organization and keen attention to detail and the ability to stay on task and focused for extended periods of time. The individual needs to be able to adapt to and manage through uneven peaks and valleys in workload and priorities. Work is performed in an air controlled open office environment.

Essential Job Functions and Responsibilities:

• Communicating and collaborating with team members to insure all members of the team are aware of the daily productivity requirements.
• Using an online database, regularly pull prepared reports and conduct information searches to determine Music and Voice open order requirements.
• Communicating verbally, face-to-face and/or by phone, e-mail or other electronic communication with other departments to develop, document and enhance new processes.
• Collaborating with others on the team and in other departments to fulfill client deadlines, meet rush assignments and accommodate last minute requests.
• Configuring players for fulfillment and verification of payload
• Mild Linux code modification, a product based environment of computer upfitting of client based payloads
• Ability to remain confidential on clients and contents of data loads to players.
• Assisting with miscellaneous database scrubbing and updating within Mood's propriety data systems in collaboration with and for other departments.
• Performing quality control checks verifying device fulfillment with database information
• Processing shipments utilizing 3^rd party shipping software such as UPS.
• As a member of the team, consistently maintaining a clean, safe and orderly workspace.

Qualifications:

• High School Diploma & 1+ years experience

Mood Media is an Equal Opportunity Employer M/F/Disability/Veteran
Visit us online atwww.moodmedia.com