Sr Cross Funct IT Support Spec
 University of North Texas - Denton | |
 United States, Texas, Denton | |
| 1155 Union Circle (Show on map) | |
 Feb 26, 2025 | |
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Title:Senior Cross Functional IT Support Specialist Employee Classification: Sr Cross Funct IT Support Spec Campus: University of North Texas Division: UNT-Information Technology SubDivision-Department: UNT-Enrollment Operations Department: UNT-Administrative IT Services-150100 Job Location: Denton Salary: $49,910.00 FTE: 1.000000 Retirement Eligibility: About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary Administrative Information Support Services (AITS) is uniquely positioned to support the University's mission by providing the primary university-wide, shared resources of computing hardware, software, data and voice communications, and technology professional personnel on campus. AITS is called upon to provide computing and electronic communications resources when it can do so more effectively or more efficiently than separate units. Position Overview This position will provide support for desktops, printers, networked devices, and other computing efforts by the Administrative Information Technology Services team. This position will have direct day to day coordination with vendors working in conjunction with the department IT infrastructure. This position will be directly involved with deploying and supporting desktops and users. This position will serve in an operational capacity for systems provisioned by AITS that will provide resources to the campus community. Minimum Qualifications Associate's degree in related field and four years of related computing work experience; or any equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Prior experience with specific systems, equipment and software may be specified as needed by department. Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment. Ability to operate computer keyboards and to install computer hardware. Ability to assimilate, retain and utilize technical and applications oriented information. Preferred Qualifications The preferred candidate will possess the following additional qualifications: Knowledge and experience with application and package preparation and deployment using SCCM, JAMF or Group Policy. Practical experience with scripting and automation. Strong working knowledge of database concepts, including querying and report building. Considerable experience developing both technical and end user support documentation and training. Experience collaborating with cross campus departments in a Higher Education environment. Strong written and verbal communication skills. Strong organizational skills and ability to simultaneously execute multiple projects Required License/Registration/Certifications Job Duties:
Work Schedule: Monday through Friday 8-5, with occasional night/weekend/on-call. Driving University Vehicle: Yes Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing. | |