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SUMMARY: Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention. ESSENTIAL FUNCTIONS:
- Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
- Visits customer establishments to evaluate needs or to promote services as needed.
- Maintains customer records using automated systems.
- Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
- Contacts new or existing customer to discuss how specific products/services can meet their needs
- Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
- Assists with receiving customer feedback and coordinating resources and responses as required.
- Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS: Education and Experience: Bachelor's degree in business, chemistry, geology, environmental science, or a closely related field; AND two (2) years of sales experience. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
Required Knowledge and Skills Required Knowledge:
- Principles, practices and techniques of sales effectiveness.
- Various understanding of sales programs, policies and procedures.
- Methods to resolve sales and customer problems, questions and concerns.
- Various understanding of applicable sales laws, codes and regulations.
- Understanding of various testing tools, equipment, and processing.
- Computer applications and systems related to work.
- Principles and practices to serving as an effective project team member.
- Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
- Correct business English, including spelling, grammar and punctuation.
Required Skills:
- Performing sales duties in a variety of assigned areas.
- Serving as a team member and the development and management of projects.
- Operating in both a team and individual contributor environment.
- Interpreting, applying and explaining applicable laws, codes and regulations.
- Preparing account reports, correspondence and other written materials.
- Using initiative and independent judgment within established department guidelines.
- Using tact, discretion and prudence in working with those contacted in the course of the work.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.
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Pace Analytical Services, LLC
Feb 26, 2025