Cash Processor II - Mortgage Servicing

Company: Colonial Savings

Job Title: Cash Processor II - Mortgage Servicing

City: Fort Worth State: Texas

Cash Processor II - Mortgage Servicing

Job Description

The Cash Processor II will work in collaboration with the Payment Processors to resolve cash posting issues and research unapplied accounts. Reconcile daily cash receipts, research, and respond to any cash discrepancies.

Responsibilities include:

• Process all payments received in priority order on a daily basis for loans in default
• Research incoming checks for proper application, apply researched payments to customer's accounts, balance online batches, and make daily deposits
• Collect payments from payment box daily and from West Freeway branch on cut off days, make deposits from branch payments and open mail
• Research, apply, track, and follow-up on suspense funds and take appropriate action to minimize large balances and avoid incorrect postings to suspense
• Complete system tasks, daily, balancing, NSF reports and exceptions. Assist with monthly reporting
• Reconciling any discrepancies found in balancing at a batch level or at the end of business
• Provide administrative support for department(s) including but not limited to performing data entry, updating various record keeping systems, upholding company policies and client requirements, and special projects
• Knowledge and understanding of company policies and procedures
• Pick up wires daily from accounting and deliver wires to other departments as necessary
• Assist with working suspense account as needed
• Balance daily payment deposits as needed
• Monitor EDI payment applications daily
• Provide feedback to management concerning possible problems or areas of improvement
• Escalate to management any deficiencies, problems, or concerns that might be a potential risk
• Make recommendations to implement improved processes
• Assist ACH drafting area with phone support, contract set up, and filing as needed
• Other duties assigned

Job Requirements

• 1+ years of experience with cash or payment processing
• Mortgage Servicing cash posting experience preferred
• MSP (mortgage servicing platform) experience in posting cash preferred
• Previous experience in Mortgage Servicing Default a plus
• Knowledge of relevant state, regulatory, and investor guidelines preferred
• Previous experience with high volume data entry required
• Proficient computer skills, including Word and Excel
• Strong decision making, analytical, and problem solving skills
• High degree of accuracy and attention to detail
• Ability to work in a fast-paced changing environment
• Ability to work independently, take initiative, and respond to rapidly changing priorities
• Ability to build and maintain strong customer service oriented relationships
• Excellent written and verbal communication skills
• Ability to prioritize and organize work
• Ability to work effectively and efficiently under pressure

This position offers a full range of benefits including Health, Dental, and 401k.

Equal Opportunity Employer

M/F/Disability/Vet.

Founded in 1952 as Fort Worth Mortgage Corporation, today Colonial is a national, multi-service financial institution headquartered in Fort Worth, Texas. A federally chartered thrift, Colonial is one of the largest servicers of residential mortgage loans in the United States, with a servicing portfolio of $20 Billion. Colonial operates a network of six consumer/commercial banks located throughout North Central Texas.

Member FDIC | Equal Housing Lender | NMLS ID 401285