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Intermediate Outage Coordinator

ISO New England
tuition reimbursement, 401(k)
United States, Massachusetts, Holyoke
Feb 25, 2025
Intermediate Outage Coordinator

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America
Req #1040
Monday, February 24, 2025

ISO New England is the not-for-profit, independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England's ongoing transition to clean energy.

This position is the initial point of contact for transmission outages on New England's power grid. Receiving and reviewing transmission outage applications and related information by interfacing with the ISO New England Outage Coordinators, Local Control Centers, adjacent Control Areas and the Transmission Owners, typically 14 to 45 days prior to their requested start date. The Intermediate Outage Coordinator is responsible for processing these requests in accordance with OP3, M/LCC7, and related SOPs. They will receive and disseminate updated transmission outage information to the appropriate internal personnel as needed.

In addition to conducting transmission outage studies, the Intermediate Outage Coordinator is responsible for other assigned duties within the Outage Coordination group which includes but is not limited to evaluating transmission outages transitioning from the Long Term into the Short Term realm, testing and updating Outage Coordination applications and tools (GRT, TTC calculator, TTCU, etc.), performing internal and external training, and maintaining the Intermediate Outage Coordination user guide. This role will support transmission project meetings, and TARA functions. This role will be required to qualify as a rotational Transmission Outage Coordinator and depending on responsibilities designated by the supervisor, maintain proficiency for the D1 role, assist Outage Coordination Management with aligning the Outage Coordination process, and other duties as needed.

What we offer you:



  • Hybrid work schedule with 2 days/week onsite
  • Relocation
  • Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite Cafe with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!


How you will make an impact



  • Assess transmission outage requests in accordance with OP3, M/LCC7, and associated SOP's
  • Interface with the Local Control Centers, adjacent Control Areas and Transmission Owners as the initial point of contac/t to receive equipment outage information
  • Lead weekly meetings with the Real-Time Studies group and evaluate transmission outages transitioning from the Long-Term into the Short-Term realm
  • Determine the need for Special Studies (Thermal, Voltage and/or Stability) and assign the study to the Technical Studies Group
  • Qualify and maintain proficiency for the rotational Short-Term role
  • Coordinate all transmission work to fully coincide with Resource work


What we are looking for:



  • Bachelor's degree in electrical engineering, with a specialization in Power Systems desired. Other relevant college degrees will be considered
  • Understanding of the New England Transmission System and Market Rules/Operating Procedures.
  • Communicate technically complex information such that equipment outage (transmission and resource) information is properly conveyed between the Local Control Centers, adjacent Control Areas, Transmission Owners, Generator Owners and ISO New England personnel to accurately represent the outages to all parties and processes.
  • 5+ years of experience with a heavy concentration in power flow and contingency analysis, preferably PowerFlow, PowerWorld, TARA and PSS/E Load Flow applications.
  • Working knowledge and proficiency of Microsoft Word, intermediate skills with Excel and proficiency with PowerPoint.
  • Ability and proven track record of identifying and correcting areas for process improvement.
  • Work independently with minimal guidance and direction

Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Other details


  • Pay Type
    Salary

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  • ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

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