Senior Manager, Managed Care Regulatory Filings

AmTrust Financial Services, a fast-growing commercial insurance company, has a need for a Manager, Managed Care Filings in one of our offices in FL, TX, NY, CA, or IL.

PRIMARY PURPOSE: To support the Director of Utilization Review and Head of Managed Care and Clinical in the development and implementation of the internal Utilization Review program by completing all managed care and Utilization Review Organization filings in states throughout the country.

If you are local to one of our AmTrust locations, this role would be hybrid.

Responsible for the execution and successful completion of AmTrust UR filings by state
• Maintain all standards for the URAC accreditation and responsible for any onsite or virtual validation reviews or audits.
• Monitor timeliness of UR determinations in daily/monthly reporting for compliance with jurisdictional requirements
• Research state Utilization Review regulations.
• Tracking and trending of treatment services processed in UR.
• Serve as the liaison with regulatory and accrediting agencies for managed care UR filings.
• Oversight of workflows to ensure process meets all state regulations.
• Maintain and coordinate all filings, resubmissions, and UR data calls as necessary.
• Assist in development and implementation of the Utilization Review program including jurisdictional research, policies & procedures, workflows, vendor management and UR correspondence.
• Responsible for corporate responses to any UR complaints or questions from regulators in collaboration with Claim Legal, Regulatory and Compliance departments

• Education

  * College degree with major in Political Science, Economics, English, Nursing or Philosophy

  * Previous experience in creating and submitting managed care and/or Utilization Review state filings is preferred

  * Moderate knowledge of Workers Compensation Utilization Review requirements by jurisdiction and accrediting bodies

  * Previous experience in maintaining URAC accreditation is preferred.

  * Experience in quality assurance and audits.

  * Experience in Paralegal research and submissions.

  Skills & Knowledge

  *Utilization Review experience is required

  Knowledge of workers' compensation laws and regulations

  * Excellent oral and written communication,

  * Advanced computer skills to include Microsoft Products

  * Advanced time management skills to maintain state filing schedule for resubmissions.

  * Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization

  * Strong organizational skills

  * Excellent interpersonal skills

  * Excellent negotiation skills

  * Ability to work in a team environment

  * Ability to meet or exceed Performance Competencies

  * Experience with State and external accreditation managed care audits and reviews

  * Ability to collaborate across functional lines and leaders

  * Strong communication skills

  WORK ENVIRONMENT

  When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding Auditory/Visual: Hearing, vision and talking

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.