NWEA Account Manager/Sr. Account Manager

NWEA is a division of HMH that supports students and educators through research, assessment solutions, policy and advocacy services, professional learning and school improvement services that fight for equity, drive classroom impact and push for systemic change in our educational communities. For nearly 50 years, NWEA has developed innovative pre-K-12 assessments, including their flagship interim assessment, MAP Growth and their reading fluency and comprehension assessment, MAP Reading Fluency. For more information, visit NWEA.org to learn more.

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Job Title: Account Manager / Senior Account Manager

Location: Field Sales, (KY, TN, AL, MS, AR)- Candidates must reside within territory

We are seeking an Account Manager to join the Gulf Central regional team. The role involves managing annual renewals, expanding district partnerships, identifying needs for new products and services, and building strong relationships with district stakeholders. This individual will also collaborate with Account Executives and Partner Success Managers responsible for acquiring new partners.

Candidates with 3+ years of sales experience may be eligible for the Senior Account Manager title depending on their qualifications and expertise.

Responsibilities

• Manage and grow existing NWEA customers, working with schools and districts ranging from 1,500 to 25,000 students.
• Serve as the primary account contact, ensuring customer loyalty and retention through proactive engagement.
• Develop and execute a customer communication strategy to uncover needs, resolve issues, and drive continued product adoption.
• Achieve renewal and expansion targets aligned with regional objectives.
• Plan and prioritize new product expansion and retention activities in coordination with team and organizational goals.
• Conduct webinars, data consultations, and sales activities as needed to support customer success.
• Implement efficient processes and best practices to tailor solutions to each district's needs.
• Stay informed on NWEA products and services, industry trends, education policies, and competitive offerings.
• Use a consultative sales approach to present product features and benefits proactively.
• Maintain accurate and up-to-date customer information, opportunities, and pipeline tracking in Salesforce.
• Present pricing and contractual terms in accordance with company policies.
• Travel up to 15% for internal and external meetings and events.

What You'll Need

• Experience with NWEA products, services, and implementation is required.
• Bachelor's degree in education, business, or a related field.
• Account Management experience (3+ years preferred), with a proven track record of success in client retention and expansion.
• Candidates with 2-5 years of sales experience will be considered for the Senior Account Manager title.
• Strong relationship-building and consultative sales skills to create a positive customer experience.
• Working knowledge of Salesforce and ability to manage pipeline and reporting effectively.
• Understanding of K-12 education and assessment methods is preferred.

Salary Range

• Account Manager: $75K - $85K
• Senior Account Manager: $85K - $95K

Our Culture & Benefits

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HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.