Core Human Resources Systems and Payroll Center Of Excellence Leader

CAREER PROFILE -

This role is responsible for the following within the Global HR Systems and NA Payroll center of excellence:

• Leads a high-performing team of five. Manages strategic relationships with one managed services provider for payroll (team of ~35) and two external technology partners.
• North America payroll operations and strategic vendor management of BPO partner for payroll processing, garnishments, taxes, check printing and year-end document distribution.
• Payroll systems (SAP/SuccessFactors employee central payroll and BPO-owned partner tools).
• Core HR systems platform (SAP/SuccessFactors employee central, analytics, reporting, role-based permissions, and compensation modules).
• All aspects of global HR Systems operations, including access/role-based permissions, case management, user and first-level technical support across all platforms, custom manager & pay admin training/certification, and coordination of audits/compliance with internal/external controls.

Primary accountabilities:

• Accountable for US/CAN payroll operations including the BPO relationship and their SLA attainment.
• Innovates, designs, and implements enhanced system and payroll operations requirements.
• Contributes to roadmap planning and ensures near-term release management of accountable platforms.
• Leads global projects in a collaborative, team-based environment.
• Champions change management and training of HRIS and Payroll stakeholders.
• Supports HR systems project delivery with testing, cutover, ongoing support/training, hypercare, etc.
• Key participant on teams for acquisition integration and facility start-ups.
• Consults with HR partners globally on payroll systems and operations strategies.

KEY CAPABILITIES

• Connection: Creates an inclusive environment. Works horizontally.
• Ideation: Generates diverse ideas to solve customer problems. Embodies a growth mindset.
• Evaluation: Tests strategies with outside-in thinking. Connects the dots.
• Action: Competitively drives results. Models resilience.
• Effective Communications: Effectively transmits, receives, and interprets ideas, information, and needs by applying appropriate communication and change leadership behaviors.
• HRIS Operations & Application: Knows and manages HRIS features, functions, and change control. Designs, develops, and implements digital tools/modules used in HR management.

THE MUST HAVES

Bachelor's degree, certificate or equivalent work experience (payroll, finance, or IT preferred) and 7+ years of leadership experience in the following:

• Experience in all aspects of payroll operations in the United States and Canada.
• Strong HR operations and process expertise (payroll, finance, and IT preferred).
• Experience with cloud-based technologies and using external partners for work delivery.
• Experience leading change in growing, multinational companies (manufacturing industry preferred).
• Track record of career progression and increased scope of responsibility.
• Global project leadership experience (payroll and/or technology implementations preferred).

WHAT SETS YOU APART

• You are curious and enjoy innovating with a business and human-centered mindset.
• You are courageous, willing to challenge existing norms with peers and those senior to you.
• You think critically and have a passion for well-connected, streamlined processes.
• You extensively use data-driven insights to make decisions.
• You care for others and are committed, setting ambitious but attainable standards for self/others.
• You enjoy collaborating with others to shape solutions and lead impactful change.

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