Systems Engineer / Jira Administrator - Senior Consultant

Job Description:

Dynamo Technologies LLC requires a Systems Engineer / Jira Administrator to support our contract with the Procurement Integrated Enterprise Environment (PIEE) Program Management Office (PMO).

Duties/ Responsibilities

• Configure and maintain Jira Software, Jira Service Management, Jira Align, and Confluence instances according to established standards
• Create and maintain project workflows, custom fields, screens, and permission schemes across all platforms
• Build and customize dashboards and reports in both Jira and Confluence to meet team requirements
• Support the development and maintenance of Knowledge Base Articles (KBAs) in Confluence
• Assist with user administration across all platforms, including managing permissions and access controls
• Design and maintain Confluence spaces and templates to support documentation needs
• Support portfolio and program-level tracking in Jira Align
• Troubleshoot platform-related issues and provide technical support to users
• Help implement and maintain project tracking solutions
• Participate in the evaluation and implementation of Atlassian apps and integrations
• Support Agile teams by configuring and maintaining their project spaces
• Document processes and maintain configuration documentation

Required Skills/Abilities

• 2+ years experience administering Jira Software and Jira Service Management
• Experience with Jira Align configuration and administration
• Strong background in Confluence space administration and template creation
• Understanding of Jira configuration, including workflows, schemes, and customizations
• Experience creating and maintaining dashboards and reports across all Atlassian platforms
• Basic knowledge of Agile methodologies and DevOps practices
• Ability to work effectively with technical and non-technical stakeholders
• U.S Citizenship required

Education and Experience:

• Bachelor's Degree in Computer Science, IT or related field
• Professional certifications in Jira administration (e.g., Atlassian Certified) preferred

Travel Requirement:

• Occasional travel as needed

Clearance Requirement:

• Secret

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. An SBA 8(a) Program participant, Dynamo maintains SBA 8(a) Mentor-Protege Program Joint Ventures, providing us significant scale and further deepening our capabilities. Dynamo's mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.

We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations.

Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.

Dynamo Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.