Ambulatory Care Administrative Coordinator 2

University of California - San Francisco Campus and Health
sick time
United States, California, San Francisco
Feb 21, 2025
Ambulatory Care Administrative Coordinator 2 Temporary Employment Program Temporary Employment 83929BR Job Summary The duration of this temporary role is approximately six months. Includes optional medical benefits, sick leave accrual, and holiday pay. Please note: assignment will be at St. Mary's, but the initial training will be at Parnassus campus. The Administrative Coordinator will be oversee a number of operational functions in support of the Interventional Cardiology Labs (Cardiac Catheterization and Electrophysiology). This role will be the primary liasion between UCSF West Bay and UCSF St.Mary's Hospital with a primary focus on Interventional Cardiology procedures. This role will be responsible for the coordination and scheduling of outpatient interventional cardiovascular procedures at UCSF St. Mary's Hospital; ensuring appropriate authorization has been obtained and documented; communicating with referring and performing providers, patients, and other UCSF peers or administrative teams; daily review of outpatient and any inpatient requests; maintaining a collaborative effort with the UCSF revenue management team and other key stakeholders to ensure appropriate and accurate billing reconciliation and supply utilization; working with department based leadership at both sites to ensure operational efficiency and productivity. This role will also be the operational back-up support to peers in the Gastrointestinal Department during times of vacation, leave, or sick call in a similar liaison capacity. Duties to include: Coordinates daily scheduling activities and monitors workflow of administrative services including patient registration, authorization, referral coordination, medical records storage, billing for UCSF St. Mary's Hospital procedures. Daily monitoring and active processing of insurance verification, pre visit and post visit authorization issues, proactive escalation to leadership, patient outreach, and service recovery. Partners with the St. Mary's stakeholders and UCSF leadership to identify and implement improvement opportunities to ensure safe and effective flow of information between two EMR systems, coordination of care at both sites, and ensuring documentation compliance (ie: procedural reports, etc). The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications Bachelor's degree in related area and 1+ years of related work experience; and / or equivalent experience / training. Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of procedural areas and patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area. Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments. Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations. Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team. Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy. Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation. Current outpatient scheduling experience in a hospital-based procedural setting requiring the coordination of multiple stakeholders, vendors, and other allied health services. Preferred Qualifications Knowledge of EPIC (APeX) software Knowledge of Cerner software About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization TEP Job Code and Payroll Title 004477 AMBUL CARE ADMSTN CRD 2 CX Job Category Administrative Support, Financial, Professional (Non-Clinical), Support Services, Temporary Employment Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX) Employee Class Temporary Employment Percentage 100% Location San Francisco, CA Campus Parnassus Heights (SF), St. Mary Work Style Fully On-Site Shift Days, Evenings Shift Length 8 Hours