Product Analyst

Tyler Technologies
United States, Kansas, Overland Park
Feb 19, 2025
Product Analyst Apply Online The Payments group within Tyler Technologies is looking to fill a Product Analyst role. The Product Analyst will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering world class Payment solutions to Tyler's diverse customer base. The Payments team has multiple solutions that help citizens pay online, over the phone and in person. This analyst will join a team focused on delivering reporting and reconciliation tools for Tyler's payments platform. This position offers someone a great opportunity to hone the skills necessary to extract requirements from stakeholders, construct stories for the technical resources to develop and to successfully deploy the new features at customer sites. Responsibilities The Product Analyst will participate in every stage of the product management lifecycle, described below, to add value to the product and to grow out product development skill sets: Research market problems: Research competing products and organizations. Conduct onsite and virtual visits to client sites. Conduct interviews with clients and prospects. Prioritize problems to solve:Evaluate incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organizereleases of product features. Validatepriorities and plans with stakeholders. Design solutions to problems: Communicate requirements as epics and stories. Consult with designers on mockups and prototypes. Consult with engineers on technical solutions. Validate designs and requirements with stakeholders. Deliver solutions to the market:Guide development and testing of new features. Document features and functionality for future reference.Demonstrate and train features for stakeholders. Validate features with early adopter clients. Drive adoption of solutions: Measure adoption and usage in the target market. Assist in sales demonstrations, webinars, and proposals.Advocate through marketing campaigns and community messaging. Participatein Tyler conferences and events. Qualifications Experience working with local government or state entities. Knowledge ofpayment solutions Work history in a customer-facing role, preferably in gathering requirements for software development. Knowledge of the software development life cycle, especially agile methodologies Knowledge of software design principles, especially user centered design Skills sets to communicate in written, verbal, and presentation formats. Well-developed analytical and problem-solving skills, an attention to detail, time management skills and the ability manage multiple work tasks effectively. Ability to work well in the following ways: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting. Ability to travel to client sites, conferences, and Tyler offices, as needed. Location Troy, Michigan \| Overland Park, Kansas Travel 0-5% Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Apply Online Requisition Number:2025-6259 Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.