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Director of Slate Innovation

Northern Kentucky University
20 Campbell Drive (Show on map)
Feb 18, 2025
Posting Details
Position Information


Working Title Director of Slate Innovation
Department Undergraduate Admissions
Compensation Title Director, Slate Innovation
Position Number 30027577
Position Status Regular
Work Schedule
M-F 8:15-4:30 p.m. (Some evening and weekends required.)
Hours per Week 37.5
Months per Year 12
Commitment to Inclusive Excellence
Northern Kentucky University is an Equal Opportunity/Equal Access institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.
Purpose of Position
The Director of Slate Innovation provides overall vision, system administration, and support for the Slate CRM system on campus. This position is responsible for the operational management of Technolutions. The Director offers consultative services for development and implementation of new use cases for additional offices across campus.

The primary objective is to maximize the efficiency of the CRM for the lifecycle of constituent records, staff needs, while maintaining data integrity and security. Additionally, this role supports the reporting and analytics needs of the university and provides assistance to other enterprise systems on campus as needed.
Primary Responsibilities

  • Optimize CRM processes, design and implement processes utilizing the Slate CRM to streamline operations and suggest appropriate uses of the CRM to relevant offices across campus to enhance efficiency.


  • Serve as a communication link between offices on impact of possible changes when building new features which impact the life cycle of constituent records.
  • Work closely with IT, the Slate Analyst, and the SLATE Manager to ensure accurate data exchange between the CRM and other enterprise systems like SAP.
  • Develop, modify, maintain, and support custom reports to meet the university's ad-hoc and ongoing needs, complying with university, state, and federal mandates.
  • Conduct regular maintenance, updates, and improvements to enhance system performance and data integrity.
  • Ensure all CRM operations adhere to data security standards and compliance requirements, protecting sensitive information.
  • Provide consultative services and training to campus offices on the effective use of the CRM, including the development and implementation of new use cases.
Qualifications
Bachelor's Degree preferably in a technology-related field, or equivalent combination of education, training, and experience. Experience with Slate software, preferably in higher education.

In-depth knowledge of Slate CRM system by Technolutions, including system administration, configuration, and optimization, strong understanding of data management principles, including data integrity, security, and lifecycle management, expertise in developing, maintaining, and analyzing custom reports to meet organizational needs and compliance requirements, ability to work collaboratively with diverse teams, including IT, administrative staff, and academic departments, strong analytical skills, excellent computer skills and ability to learn new software quickly; excellent prioritization, time management, attention to detail and project management skills; understanding/skill in html and sql coding .
Minimum Education Bachelor's Degree
Preferred Education Bachelor's Degree
Minimum Experience 3 years
Salary
Pay Grade S75
Posting Detail Information


Requisition Number 2025S2179
Job Open Date 02/17/2025
Job Close Date
Quick Link https://jobs.nku.edu/postings/14664
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