Branch Supervisor - Fairbanks Financial Center

Northrim Bank
vision insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Alaska, Fairbanks
Feb 14, 2025
At Northrim Bank, our vision is to be Alaska's premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities. Employee Benefits: Medical, Dental and Vision insurance, including FSA (Flex Spending Account) Paid Time Off to include select paid holidays Retirement Benefits with generous 401K match Some Other Favorite Employee Benefits Include Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more! Pay is depending on experience. Minimum is $23.00/hour We're Hiring! Become a Branch Supervisor at Northrim Bank! Are you ready to take your leadership skills to the next level? Do you have a passion for delivering Superior Customer First Service while leading a motivated team? If so, we want YOU to join our incredible team as a Branch Supervisor at Northrim Bank! What You'll Do:As the Branch Supervisor, you'll be the heart and soul of our branch, helping to lead your team to success! You'll oversee daily operations, ensure top-notch customer service, and help build long-lasting relationships with our clients. You'll be the go-to person for training, coaching, and guiding your team while making sure everything runs smoothly and efficiently. Your Responsibilities: Lead with Energy: Coordinate team schedules, streamline workflows, and ensure daily operations run like clockwork. Be the Expert: Oversee a wide range of customer transactions-from cash deposits to account inquiries-and ensure a flawless experience. Deliver WOW: Provide continuous training and coaching to your team to deliver Superior Customer First Service. We're all about exceeding expectations! Drive Success: Identify cross-sell opportunities and help meet branch goals through excellent service and smart referrals. Make an Impact: Assist customers with account problems, loans, and service inquiries to ensure their experience is nothing short of stellar. Lead with Integrity: Open and close the branch, maintain cash security, and collaborate with security to prevent fraudulent activity. What You'll Need to Succeed: Experience: 3+ years of financial institution experience, plus some leadership exposure (like assisting with planning, training, and directing teams). Education: A high school diploma or equivalent (college education or military experience may be used as a substitute for work experience!). Customer Focus: Advanced customer service skills and a passion for helping others. You enjoy working in a fast-paced environment with a sharp eye for detail. Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to learn new software systems quickly. Compliance & Communication: Strong communication skills and an understanding of compliance requirements. A keen eye for detail is a must! Why You'll Love Working Here: Dynamic Team: Lead a team that's as passionate about customer service as you are. Career Growth: At Northrim, we're all about supporting your growth and helping you reach your full potential. Fun & Supportive Environment: Work in an environment that values collaboration, creativity, and innovation. Competitive Benefits: Including health, dental, and retirement plans. Ready to Join Us?We want to hear from you! If you're a motivated leader with a passion for banking, customer service, and teamwork, apply today to join our amazing Northrim family! The future of banking starts here! Let's build success together. Apply now! Full Time, Non-Exempt Grade 14 Northrim Bank is an equal opportunity and affirmative action employer. Northrim Bank does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.