Manager, Network Infrastructure (P1-1670138-1)

Summary of Job Description:

The Manager, Network Infrastructure is responsible for providing day-to-day direction, managing, and ensuring network infrastructure are operational for both stores (locations) and Support Center. The Manager, Network Infrastructure is responsible for the on-going, continuous improvement of the design and implementation of short- and long-term capacity planning to meet current and future needs. This position is responsible for leading, developing and mentoring IS network team members, elevating their performance to achieve the company's growth goals.

You'll get a chance to:

• To be responsible for providing day-to-day direction, leadership, and technical advice for network infrastructure of stores and Support Center.
• Design and implement short- and long-term plans to ensure network capacity meeting current and future requirements.
• Lead and engage with development and mentoring of IS network team on all areas of responsibility.
• Coach/develop associates to enhance their performance and assists in the selection, hiring, evaluation and retention of associates.
• Lead and provide technical guidance to team to define project requirements and complete them so they meet project's objectives and timeline.
• Responsible for performing network maintenance such as firewall, router, switch, and systems upgrade including service packs, patches, hot fixes, and security configurations
• Collaborate and work with IS Cybersecurity team to establish and implement proper security controls and monitor to ensure network infrastructure meets security requirements
• Work with all functional IS teams to provide effective support and guide team to resolve network problems within the SLA agreement.
• Manage relationships with business partners and vendors and holds them accountable for the services they provide.
• Meet with them on at least a quarterly basis.
• Participate in and supports the Disaster Recovery project to ensure ongoing operation in the event of a data disaster.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background & experience:

• Bachelor's degree or 7 years of experience in computer technology field required
• Minimum five years of network infrastructure experience with increasing management responsibility
• CCNA or equivalent certifications required.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
• If hired, completion of annual store training.
• Successful completion of GMIT training.

Pay Range: M2: $112,500 - $158,000 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-Hybrid

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.