Retail Area Manager

About this job:

The Retail Area Manager will work directly with the Retail Market Director and be responsible for the overall operations of the area market by leading teams, selling profitably, controlling expenses, processes, managing inventory, and merchandising within the Pittsburgh, PA retail market.

Duties include the following.

* Act as store General Manager when necessary.
* Manage all store personnel in the areas of recruiting, hiring, coaching, training, development, conflict resolution, and performance management.
* Responsible for training of sales related and business operations (SOPs) for retail stores within the market area.
* Provide managerial support to stores in market area as needed.
* Oversee purchasing for Western PA stores and assist with Eastern PA as needed
* Assist with managing vendor relations including purchasing, agreements and negotiations for the PA market
* Assist with strategic promotional planning
* Assist the Retail Market Director or SVP of Retail in developing and implementing plans to coordinate Retail store activities in order to enhance the sales and image of Liberty Stores by making regular visits to assigned stores and troubleshooting where necessary.
* Remain informed on regulatory environment and changes in assigned market
* Manage all store management feedback on performance, issuing disciplinary action, and terminating employment.
* Build bench strength through coaching, developing and motivating team members by providing real time feedback
* Maintain an active presence at all locations in assigned area to remain aware of daily operations, compliance, trends, staffing, percent to plan and other KPIs
* Understand the competitive landscape of the market and provide valuable market information and customer feedback to assist in increasing market share
* Establish and manage process to ensure communication of company updates, operational changes, promotions etc. to retail teams
* Assist with administrative tasks: creating product masters, discounts, promotional activity in the point-of-sale and online menus.
* Maintain extensive knowledge of product assortment and key items sold
* Assist with retail related inspections and state compliance follow-up and communication as needed
* Ensure stores within market follow visual directives to maintain store and brand standards.
* Seeks opportunities for Liberty to participate in local community events in area market and assist with events, if needed
* Foster a workplace that upholds Holistic Industries' aim to be the Best Place to Work, Shop and Invest in Cannabis

Other duties may be assigned.

About you

General:
* Regulations require that candidate be at least 21 years of age and able to obtain and maintain marijuana work credentials.

Education/Experience:
* 5+ years of retail management
* Experience in complex, fast-paced store environments
* Proven ability to manage teams effectively
* Solid understanding of store economics and ability to interpret and act on store KPI data
* Experience in the cannabis industry
* Must be 21 years of age

Technological Skills:
* POS expertise
* Inventory software and online retail ordering
* Proficient in Microsoft Office

Required Knowledge and Skills:
* Excellent communication skills, interpersonal skills, ethics, and cultural awareness
* Resourceful, problem-solving aptitude and thorough knowledge of business operations procedures and policies
* Strong detail-oriented and resourceful mindset
* Strong Business Acumen
* Organizational Skills
* Ability to multi-task
* Stress Management/Composure
* Demonstrated passion to serving the cannabis community and passing product knowledge
* Excellent communication and customer service skills
* Meticulous planning skills
* Ability to build and foster community and organizational relationships
* Ability to handle confidential and sensitive information
* Able to work non-standard and weekend schedule